Our Vision & Values
BAY Credit Union is a local, member-owned financial institution built on the core values of commitment, collaboration, and community. We are dedicated to empowering our members through personalized financial solutions and fostering a stronger community through impactful initiatives.
Who We Are
Founded in 1959, BAY Credit Union has proudly served the financial needs of Thunder Bay and surrounding areas for over 60 years. As a community-owned financial institution, we are governed by a volunteer Board of Directors who are elected by our members. This ensures that our decisions are driven by the needs of our community and that we remain accountable to our members.
Our Services
We offer a comprehensive range of financial services to meet your diverse needs, including:
- Personal Banking: Personal loans, chequing accounts, online and mobile banking, credit cards, and more.
- Business Banking: Business savings and chequing accounts, commercial loans, line of credit, and personalized financial solutions.
- Investment & Savings: RRSPs, RRIFs, TFSA Savings, mortgage loans, and investment options.
- Specialized Services: Student-specific financial solutions, overdraft protection, and travel insurance.
Community Involvement
We are committed to giving back to the community that has supported us. We proudly support various initiatives through our bursary programs, community donations, and volunteer efforts.
Our Commitment
At BAY Credit Union, we believe in building lasting relationships with our members. We are dedicated to providing exceptional customer service, competitive rates, and tailored financial solutions. Our experienced team of professionals is available to answer your questions and guide you through your financial journey.
Join Us Today
Whether you are looking for a personalized banking experience, competitive rates, or a commitment to community, BAY Credit Union is here for you. Join us and experience the difference a local, member-owned financial institution can make in your life.
Overwhelmingly Positive Experience
Many customers have reported a long history of positive experiences with this credit union, with one reviewer stating they've been going there for almost 30 years without ever having a problem. The staff are consistently praised for their friendly and helpful nature, with some even knowing clients by name.
Inconvenient Services
However, one reviewer had a significantly different experience. They regretted switching to this credit union from their previous financial institution due to the inconvenience of its services. They cited issues such as the lack of a banking app, long holds on deposited funds, and limited hours of operation.
Mixed Reviews
Two reviewers gave the credit union 4-star ratings, citing pleasant experiences and excellent customer service. They appreciated the friendly and helpful staff, as well as the recognition they received as regular clients. However, another reviewer had a more mixed experience, simply stating it was a pleasant experience that met their banking needs.
Be the first to review Ovaska I.
Write a Review