Experience Compassionate Care at Willowdale Medical Clinic
At Willowdale Medical Clinic, we pride ourselves on being a trusted and reliable healthcare provider in the heart of North York, Ontario. Established in 2008, our clinic has been dedicated to providing comprehensive primary medical care to thousands of patients in the community. Our team of experienced physicians, led by Dr. Alireza Shakib, is committed to delivering empathetic and personalized care to each and every patient who walks through our doors.
Our Mission
Our mission is to provide high-quality, patient-centered care that exceeds our patients' expectations. We strive to improve wait times, offer reliable appointment times, and provide our patients with the care and dedication they deserve. Our team is focused on helping our patients manage their health and overcome medical challenges, and we are committed to constantly improving our management to achieve this goal.
Our Services
As a walk-in clinic, we offer same-day, no-appointment-necessary immediate care for all your small emergencies. Our family doctors are accepting new patients and provide comprehensive primary medical care. We also offer specialist services and are open 7 days a week with extended hours to accommodate your busy schedule. Our convenient location at 6023 Yonge St. has easy access with public transportation and free parking, making it easy for you to get the care you need.
Our Team
Our team of healthcare professionals is dedicated to providing you with the best possible care. Dr. Alireza Shakib, our lead physician, is committed to helping his patients manage their health and overcome medical challenges. Our team is focused on delivering empathetic and personalized care that addresses your unique needs and concerns.
Poor Patient Experiences
Many patients have reported having a terrible experience at this clinic. The reviews are filled with complaints about rude and unhelpful staff, including doctors and receptionists. The doctors, particularly Dr. Aslahi, have been criticized for being impatient, angry, and dismissive. The receptionists have been accused of being unprofessional, rude, and unwilling to help patients.
Long Wait Times and Lack of Respect
Patients have reported waiting for extended periods without being seen, only to be told that the doctor is too busy or that there are no appointments available. Some patients have felt disrespected and ignored, with staff showing no concern for their well-being or needs.
Charging for Free Services
Some patients have been charged for services that should be free, such as accessing their child's vaccination records. This has been seen as dishonest and unethical by some patients.
Conclusion
It is clear that this clinic has a significant problem with staff behavior and patient care. Patients have felt disrespected, ignored, and unhappy with the services provided.
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