Who We Are
CEVA Logistics is a leading global logistics provider, renowned for its comprehensive portfolio of transportation, supply chain, and project logistics services. With a network spanning over 170 countries and territories, we connect people, goods, and industries across continents.
Our Vision & Mission
Our vision is to be the most trusted partner in global logistics, delivering exceptional solutions that empower our clients to achieve sustainable growth
Our mission is to optimize supply chains, enhance efficiency, and mitigate risks through innovative technology, personalized solutions, and a team of dedicated professionals.
Our Values
Integrity & Transparency
Customer Focus
Innovation & Sustainability
Collaboration & Partnership
Agility & Responsiveness
Our Sectors & Expertise
CEVA Logistics understands the unique challenges and requirements of diverse industries. We provide tailored solutions across various sectors including:
Automotive & Tires
The world's leading automotive and tyre logistics provider, leveraging expertise in transportation, warehousing, and value-added services.
Consumer & Retail
Dedicated to optimizing e-commerce logistics, store replenishment, and consumer product deliveries.
Energy
Expertise in handling energy-related goods, including fuels, renewables, and power generation equipment.
Healthcare
Proven track record in ensuring the efficient transportation and distribution of healthcare products and pharmaceuticals.
Industrial & Aerospace
Comprehensive solutions for manufacturing, aerospace parts, and complex industrial equipment.
Project Logistics
Specialized in managing complex projects, including renewable energy installations, oil & gas infrastructure, and infrastructure development.
Our Approach
We believe in building strong partnerships with our clients, understanding their unique needs, and exceeding expectations. Our seamless blend of technology, data-driven analytics, and experienced professionals empowers us to offer customized solutions that meet specific industry requirements.
Our Promise
CEVA Logistics is committed to providing exceptional customer experiences through:
- Transparency and open communication
- Responsive and personalized services
- Data-driven insights to optimize efficiency
- Global network coverage and expertise
- Dedicated team of highly skilled professionals
Customer Experience
The customer reviews for CEVA Logistics are overwhelmingly negative. Many customers have experienced issues with their orders, including delayed or missed deliveries, poor communication, and incompetent customer service.
Problems with Deliveries
Several customers have reported issues with their deliveries, including deliveries being missed, rescheduled, or showing up damaged. Some customers have had to wait for extended periods of time for their deliveries to arrive, and others have been left without any communication from the company about the status of their orders.
Poor Customer Service
Many customers have expressed frustration with the customer service they have received from CEVA Logistics. Some have reported long waits on hold, unhelpful representatives, and transfers to other departments without resolving their issues. Others have reported being ignored or dismissed by customer service representatives.
Lack of Transparency
Several customers have reported issues with the tracking information provided by CEVA Logistics. Some have received incorrect or outdated information, while others have had difficulty getting accurate updates on the status of their orders.
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