Since its foundation in 2011, Klondike Cold Storage has become a trusted partner for businesses across diverse industries, offering dependable and comprehensive warehouse and logistics solutions. Our team of passionate professionals are dedicated to providing outstanding customer service, ensuring the safe and efficient storage and distribution of your products.
Cold Storage Warehousing
We offer secure and temperature-controlled storage solutions for your perishable goods, ensuring optimal freshness and quality.
Cooler & Freezer Warehousing
With specialized equipment and infrastructure, we provide tailored solutions for frozen and refrigerated products, keeping them fresh from pickup to delivery.
Blast Freezing
Our state-of-the-art blast freezing technology rapidly freezes your products to preserve quality and extend shelf life.
CFIA Certified
As a federally registered CFIA and HAACP certified distribution center, we adhere to the highest industry standards for food safety and security.
Third-Party Logistics (3PL) & Drayage
We collaborate with you to optimize your supply chain, offering comprehensive logistics management, transportation, and container drayage services.
EDI Capable Warehousing & Distribution
Our advanced technology allows for seamless electronic data exchange, ensuring streamlined order processing and inventory management.
Cross Docking
Minimize handling and expedite your supply chain with our efficient cross docking services, where products are loaded and unloaded without going through our warehouse.
Value-Added Services
From assembly and labeling to rework and kitting, our flexible range of value-added services can be customized to meet your specific needs.
A Commitment to Customer Success
Our collaborative approach and personalized attention ensure your success is our success. We prioritize open communication, offering timely updates and proactive solutions to any challenges. Our team is dedicated to exceeding your expectations and building lasting partnerships.
Employee Treatment and Work Environment
Reviews highlight concerns about the company's treatment of employees, including unsafe work conditions, below-average hourly rates, and lack of understanding of Worksafe guidelines and policies. Managers and supervisors are also criticized for being uneducated in cold storage and basic warehouse work.
Shipping and Logistics
Several reviewers express frustration with the shipping process, citing issues with loading times, rude staff, and late arrivals. There are also concerns about the accuracy of product temperatures and the potential for defrosted or rejected products.
Customer Service
Some reviewers express dissatisfaction with the company's customer service, citing instances of sexual harassment, disrespect towards truck drivers, and unhelpful staff.
Facilities and Operations
Reviewers mention issues with the physical facilities, including tight spaces for backing in and turning, and inadequate parking lot management.
Positive Exceptions
However, a few reviewers report positive experiences, praising the company's COVID-19 procedures, helpful and professional staff, and well-managed facilities.
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