Business Details
Your Trusted Family-Owned Jewelry Store in Ridgetown
Mitton's Jewellers has been a trusted name in the jewelry industry since 1897, proudly operating from the same location for over a century. As a fifth-generation family-owned business, we combine heritage with modern expertise, offering a wide range of services including jewelry design, repair, and retail. Our current owner, Charlie Mitton, is a certified gemologist and skilled goldsmith, ensuring every piece meets the highest standards of craftsmanship. We prioritize personalized customer service, whether you're visiting our store or shopping online. Our commitment to quality and customer satisfaction has made us a beloved local destination for generations.We specialize in engagement rings, lab-grown diamond jewelry, and custom designs tailored to your unique vision. Our team takes pride in preserving family heirlooms and creating new treasures that will be cherished for years. Transparency and integrity guide every interaction, from consultations to after-sales support. With a focus on ethical practices and exceptional value, we strive to exceed expectations in every transaction. Our legacy of excellence continues to evolve, blending tradition with innovation to serve our community and beyond.
Services
Engagement Rings
Lab Grown Diamonds
Custom Jewelry Design
Jewelry Repair
Watch Battery Replacement
Jewelry Appraisals
Sterling Silver Items
Gold Vermeil Collection
Birthstone Necklaces
Diamond Tennis Bracelets
Highlights and features
- Family-owned since 1897 with five generations of jewelry expertise
- GIA-certified gemologist on staff for expert guidance and appraisal
- Custom design services for unique, personalized jewelry creations
- Comprehensive repair services for preserving family heirlooms
- Free local pickup and secure Canada Post shipping options
Associations and certifications
- Gemological Institute of America (GIA)
What people say
Second to none
Genuine staff
Exquisite pieces
Fair price
Treasured for years
Services
Engagement Rings
Our curated collection of engagement rings features lab-grown diamonds and Canadian diamonds in various settings. Each piece combines traditional craftsmanship with modern design aesthetics. Customers can choose from ready-made options or collaborate with our gemologist for custom creations.
Lab Grown Diamonds
We offer certified lab-grown diamonds that match natural diamonds' optical properties at a more accessible price point. These sustainable alternatives come with full transparency about their origin and quality characteristics.
Custom Design
Our custom design service transforms personal visions into unique jewelry pieces. Using traditional goldsmithing techniques and modern technology, we work closely with clients to create one-of-a-kind items that reflect their individual style and preferences.
Jewelry Repair
We provide expert repair services for all types of jewelry, including resizing, stone replacement, and restoration of antique pieces. Our on-site workshop ensures quality control and faster turnaround times for delicate repairs.
Jewelry Appraisals
Our GIA-certified gemologist offers professional appraisal services for insurance, estate planning, or personal knowledge. Each appraisal includes detailed documentation of materials, craftsmanship, and current market value.
People
Charlie Mitton
Owner & Certified Gemologist
Fifth-generation jeweler and GIA-certified gemologist with expertise in goldsmithing and jewelry design. Combines traditional craftsmanship with modern techniques to create exceptional pieces while maintaining family legacy.
Craig Mitton
Senior Advisor
Fourth-generation jeweler with decades of experience in the family business. Provides mentorship and technical expertise, ensuring continuity of traditional goldsmithing techniques and customer service standards.
Questions
What is Mitton's return policy?
We accept exchanges within 2 weeks of receipt for unworn items with original receipt. Contact us via email with your invoice number and exchange reason.
Do you offer custom jewelry design?
Yes, we specialize in custom designs. Charlie Mitton works directly with clients to create unique pieces using traditional techniques and modern technology.
How are online purchases shipped?
All items ship via Canada Post Expedited Parcel with tracking. Local pickup in Ridgetown is available after 48-hour order fulfillment.
Are lab-grown diamonds available?
Yes, we offer certified lab-grown diamonds in various settings, including rings, earrings, and pendants with transparent pricing.
What jewelry repair services do you provide?
We offer comprehensive repair services including resizing, stone replacement, and heirloom restoration using our on-site workshop facilities.