Dedicated to Perfection & Complete Customer Satisfaction
At Gerrard Glass & Mirror Ltd., we take pride in being Toronto's trusted source for glass repair, installation, and replacement services since 1972. With over 50 years of experience, our skilled technicians have built a strong reputation for providing prompt, professional, and expert-quality workmanship at competitive rates. We're dedicated to perfection and complete customer satisfaction, ensuring that every job we undertake meets and exceeds our customers' expectations.
Our History
Founded in 1972, Gerrard Glass & Mirror Ltd. has been serving the Greater Toronto Area (GTA) and beyond, providing top-notch glass solutions for residential and commercial applications. Our commitment to quality, customer satisfaction, and flexibility has earned us a loyal clientele base, including contractors, interior designers, and homeowners. We're proud to be a family-owned business, committed to delivering exceptional services that cater to the unique needs of our customers.
Our Services
Our comprehensive range of services includes:
- Glass installation and repair for windows, doors, and storefronts
- Custom glass pieces, including stained and patterned glass
- Mirror walls, designer glass structures, and unique glass solutions
- Glass shower enclosures, glass railing, and glass floors
- Window films, privacy glass, and one-way mirrors for security purposes
- Aluminum and thermal storefronts, windows, and doors
- Bullet-resistant and safety glass installation
- Supply of mirrors, including wall mirrors, vanity mirrors, and mirrored cupboard doors
Our Approach
At Gerrard Glass & Mirror Ltd., we understand that every project is unique and requires a tailored approach. That's why we offer flexible solutions to suit your needs best. Whether you need emergency glass repair, custom glass design, or expert installation services, we're here to help. We're committed to providing all the necessary materials and support if you choose to do the job yourself or have our skilled technicians complete the work for you.
Convenience and Accessibility
Located in Toronto, just one block east of Parliament Street, our showroom is open Monday to Friday from 10 am to 4 pm. Our phone lines are open 24/7 for emergency glass repair services, ensuring that you can reach us whenever you need assistance. We also offer discounts for contractors and interior designers, so please don't hesitate to contact us for more information about our prices and services.
Our Promise
At Gerrard Glass & Mirror Ltd., we're dedicated to delivering exceptional quality, expert workmanship, and unbeatable customer service. With our extensive range of services, flexible approach, and commitment to perfection, you can trust us to meet and exceed your expectations. Contact us today to experience the Gerrard Glass & Mirror Ltd. difference.
Customer Experience
The customer experience at Gerrard Glass is mixed, with some customers having positive interactions and others experiencing issues. Those who had positive experiences praised the friendly staff, quick service, and competitive prices. On the other hand, some customers had issues with communication, such as receiving no response to inquiries or experiencing slow service.
Product Quality
The quality of the glass and mirror products from Gerrard Glass is generally considered to be good. Customers appreciated the precise cuts and the edge finishing on their custom orders. However, there were some issues with the quality of service, including a customer stepping on broken glass after a replacement.
Customer Service
Customer service is an area where Gerrard Glass seems to have room for improvement. Some customers found the staff to be very professional and helpful, while others had issues with communication and responsiveness. There were a couple of instances where customers felt that their smaller jobs were not given the attention they deserved.
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