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Power Pros Electrical provides comprehensive electrical services throughout the Lower Mainland of British Columbia. We are a team of experienced professionals dedicated to ensuring the safety, efficiency, and sustainability of your home or business.
Commercial & Industrial Projects
- Custom electrical design and installation
- Lighting retrofits and energy efficiency upgrades
- Building automation and control systems
- Comprehensive maintenance and repairs
- Project management and consultation
Residential Services
- Electrical wiring installation and repair
- Lighting and fixture installations
- EV charging station installation
- Surge protection and grounding
- Inspections and troubleshooting
- Indoor and outdoor lighting solutions
Additional Services
- Back-up power installations
- Data and communication wiring
- Infrared scanning and troubleshooting
- Project management and consultations
Our Commitment
Our unwavering commitment to professionalism and customer satisfaction is evident in every project we undertake. We prioritize:
- Quality: We utilize high-quality materials and adhere to the highest industry standards.
- Efficiency: We work diligently to minimize disruption and complete projects within budget and timelines.
- Communication: We maintain open and honest communication with clients throughout the entire process.
- Professionalism: Our team of certified electricians is courteous, respectful, and highly skilled.
Our Promise
At Power Pros Electrical, we are dedicated to providing reliable, efficient, and personalized solutions to all your electrical needs. We are confident that our expertise, combined with our dedication to quality and customer satisfaction, will exceed your expectations.
Customer Satisfaction
The majority of customers have had a positive experience with the company, with many reviewers commenting on the excellent service they received. The care and kindness of the contributors in the community are notable, as well as the effort taken to explain issues and provide excellent customer service.
Installation Quality
Several reviewers have praised the installation quality, with one reviewer commenting that the wiring was "neat and tidy" and another reviewer stating that the end product was "very happy" with. However, one reviewer mentioned that the device installed did not work 100% as intended, but this was quickly addressed by the company.
Communication
Communication is an area where the company has room for improvement, with several reviewers mentioning issues with responsiveness. One reviewer did not receive a call back after being given a timeframe, and another reviewer had to wait several weeks for an update. However, it was noted that management did reach out and apologize after one review was written, offering additional services.
Conclusion
Despite some areas for improvement, many reviewers have praised the company for their excellent customer service, installation quality, and kind contributors. It is important for the company to continue to work on communication and responsiveness to maintain a high level of customer satisfaction.
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