A Leader in Disaster Restoration Services in the Kawartha Region
ServiceMaster Restore of Peterborough proudly stands as a pillar of support for our community, offering compassionate and comprehensive disaster restoration services for over 30 years. Led by seasoned professionals, our team has helped countless homeowners and businesses recover from water damage, fire damage, mould issues, and other emergencies. Our unwavering dedication to customer satisfaction and meticulous attention to detail have earned us the trust of countless satisfied customers throughout the Kawartha region.
Our Services - Ensuring Your Return to Normal
We offer a comprehensive range of services tailored to effectively address any disaster scenario:
Residential Services
- Water and flood damage restoration
- Fire and smoke damage restoration
- Mould remediation and removal
- Trauma-scene cleaning
- Asbestos abatement
- Emergency board-up services
Commercial Services
- All of the residential services listed above, specifically tailored to meet the needs of commercial properties
Setting Ourselves Apart
What sets us apart is our unwavering commitment to:
- Rapid Response: We understand the urgency of emergencies and are available 24/7 to respond swiftly.
- Expert Team: Our highly skilled and certified technicians are equipped with the knowledge, training, and experience to handle any situation efficiently and effectively.
- Comprehensive Services: We handle everything from emergency response to complete restoration and rebuild, offering seamless and stress-free experience for our clients.
- Client-Focused Approach: We prioritize open communication, transparency, and personalized solutions tailored to your unique needs.
Working With Us
ServiceMaster Restore of Peterborough works hand-in-hand with:
- Insurance Companies: We boast strong relationships with major insurance providers, ensuring seamless processing and reimbursement for your claim.
- Businesses: We collaborate with businesses to minimize downtime and restore your operations as quickly as possible.
- Homeowners: We treat each client with empathy and understanding, offering clear and consistent communication throughout the restoration process.
Trust the Leaders in Disaster Restoration
When disaster strikes, choose ServiceMaster Restore of Peterborough. With our unparalleled expertise, unwavering commitment, and personalized approach, we are your trusted partners in restoring your home or business to its pristine condition.
Summary of Reviews
Customer Feedback
The customers have provided feedback on the services provided by ServiceMaster. The feedback includes a mix of positive and negative experiences.
Positive Feedback
- The prompt and professional service provided by the team, including Kyle and Scott.
- The great follow-up on all aspects of the job.
- The ease of getting in touch with the team.
- The ability to manage work well with subcontractors.
- The friendly and efficient staff, including cleaners, plumbers, and drywalling crew.
- The professional manner in which the cleanup was conducted.
- The completion of the work within the given timeline.
- The personable and efficient staff.
Negative Feedback
- Overpricing and the inability to break down an invoice.
- Failure to provide an itemized breakdown of hours.
- Overcharging and not providing an explanation for the discrepancy.
- Poor communication and failure to show up for appointments.
- Long wait times for small jobs, stretching up to almost a year.
- Lack of reliability and professionalism in some instances.
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