Business Details
48 Years
experience
Your Island-Wide Fireplace & Stove Experts
Founded in 1978 by Tim Struch, Pioneer Fireplace began as a masonry enterprise specializing in fireplace construction. Over four decades, we evolved into Vancouver Island's premier destination for fireplaces, stoves, and hearth solutions. Our enduring partnership with Pacific Energy, established at our inception, reflects our commitment to quality and innovation. With three strategically located showrooms in Nanaimo, Parksville, and Campbell River, we serve Central Vancouver Island communities with tailored expertise. Our team undergoes rigorous training in product knowledge, installation techniques, and maintenance protocols to ensure every customer receives informed guidance.We offer a comprehensive range of gas, wood, and electric fireplaces, stoves, and inserts, complemented by outdoor living products and full-service installation. Our philosophy centers on meeting every customer need, from budget-friendly accessories to premium $20,000 fireplace systems, while maintaining environmental responsibility through efficient, low-emission products. Locally owned and operated, we combine technical expertise with personalized service to transform homes into cozier, more stylish spaces.
Services
Gas Fireplaces
Wood Stoves
Electric Inserts
Fireplace Installation
Venting Equipment
Outdoor Heating
Hot Tub Sales
Fireplace Maintenance
Product Consultation
Heating System Upgrades
Details
- Year established: 1978
Highlights and features
- We've specialized in hearth solutions for over 40 years
- Our team maintains Pacific Energy product expertise through ongoing training
- Three convenient Vancouver Island locations with local market knowledge
- We offer complete service from product selection to professional installation
- Our founder established industry standards through long-term partnerships
What people say
Professional service
Immediate follow-up
Expert installation
Product knowledge
Customer comfort
Services
Gas Fireplaces
Our gas fireplace collection combines modern efficiency with classic aesthetics. Available in various sizes and styles, these units offer clean-burning warmth with convenient operation. Professional installation ensures optimal performance and safety compliance for both new construction and retrofit projects.
Wood Stoves
We offer EPA-certified wood stoves featuring advanced combustion technology for maximum efficiency. Our selection balances traditional charm with modern emissions standards. Expert installation services ensure proper venting and code compliance for safe, reliable heating.
Fireplace Installation
Our certified technicians provide complete fireplace and stove installation services. From initial assessment to final inspection, we handle all aspects including venting systems and gas line connections. All work meets local building codes and manufacturer specifications for safety and warranty compliance.
Electric Inserts
Modern electric fireplace inserts offer versatile heating solutions without chimney requirements. Our selection features realistic flame effects and adjustable thermostats. Installation requires only standard electrical connections, making them ideal for renovations and apartment living.
Outdoor Heating
We provide complete outdoor heating solutions including fire pits, fire tables, and patio heaters. Our selection enhances Vancouver Island lifestyles with durable, weather-resistant designs. Professional consultation ensures proper placement and safe operation for year-round enjoyment.
People
Tim Struch
Founder
Visionary founder who established Pioneer Fireplace in 1978 as a masonry enterprise. Recognized for pioneering industry partnerships and transforming the business into Vancouver Island's leading hearth destination while maintaining family values.
Chris
General Manager
Experienced leader overseeing daily operations across three locations. Specializes in product knowledge and customer service excellence, ensuring technical expertise is maintained through ongoing team training and industry partnerships.
Questions
What types of fireplaces do you offer?
We carry gas, wood, and electric fireplaces in various styles including traditional, modern, and contemporary designs to suit any home decor.
Do you provide installation services?
Yes, we offer complete installation services for all fireplace types with certified technicians handling venting, gas lines, and code compliance.
Are you located only in Nanaimo?
We have three Vancouver Island locations: Nanaimo (main store), Parksville, and Campbell River to better serve Central Vancouver Island customers.
What brands do you carry?
We feature premium brands like Pacific Energy and Valor, along with select European manufacturers known for quality and innovation in hearth products.
Do you sell outdoor heating products?
Yes, our outdoor living section includes fire tables, fire pits, patio heaters, and hot tubs for complete backyard comfort solutions.
How do you help with product selection?
Our trained staff provides personalized consultations to explain options, efficiency ratings, and installation requirements for informed purchasing decisions.
