Prime Well & Septic is a family-owned business with over 42 years of experience in providing top-notch well and septic services to homes in Kitchener, Waterloo, Cambridge, and surrounding areas. Our team of highly trained and fully licensed technicians is dedicated to keeping your water flowing smoothly and efficiently. With a strong commitment to customer satisfaction, we offer a wide range of services designed to meet your specific needs.
Our Services
At Prime Well & Septic, we understand the importance of having a well-functioning septic and well system. That's why we offer a variety of services to ensure your water is always clean, abundant, and readily available. Our services include:
Well Services
- Well cleaning and upgrading: Our experienced technicians can remove years of sediment and iron buildup from your well, increasing its water volume and improving the quality of your water.
- Well water testing: We conduct thorough tests to identify any potential issues with your well water and provide recommendations for improvement.
- Well locating and camera inspections: Our advanced camera technology allows us to inspect your well's interior, identifying any potential problems or obstructions.
- Pump and tank installations and repairs: We install and repair pumps and tanks to ensure your well's water is flowing efficiently and consistently.
- New construction and new wells: We provide expert guidance and installation services for new wells and water systems.
- Well decommissioning: Our team can decommission an old well, ensuring it is safely and properly closed.
Septic Services
- Septic pumps, panels, and controls: We repair, replace, and install septic pumps, panels, and controls to ensure your septic system is functioning properly.
- Septic cleaning and pumping: Our technicians will clean and pump your septic tank to prevent backups and overflows.
- Septic inspections and testing: We conduct thorough inspections and tests to identify any potential issues with your septic system.
- Septic installations and repairs: We install and repair septic systems, ensuring your property is safe and well-maintained.
Water Treatment Systems
- Water treatment system installation: We install and maintain water treatment systems to ensure your water is clean, safe, and healthy.
- Water treatment system maintenance: Our team provides regular maintenance services to keep your water treatment system running smoothly and efficiently.
Our Commitment
At Prime Well & Septic, we are committed to providing exceptional service, utilizing the latest technology, and ensuring your complete satisfaction. Our experienced and fully licensed technicians are available to address any issue, from routine maintenance to emergency repairs. We understand the importance of having a reliable water supply and are dedicated to keeping your water flowing smoothly and efficiently.
Detailed Summary of Reviews
The reviews highlight the excellent service provided by the company. The author, Art, rated the service 5 stars and mentioned that the team installed an iron/sulpher filter, which resolved the low pressure issue by redoing all the piping from the well pump to the water tank. Art appreciated the professionalism and knowledge of the team, even though it cost a bit more than doing it himself. The issue of iron and egg smell has been completely resolved.

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