Anchor Mechanical has been proudly serving the community since 2000, specializing in new residential and light commercial plumbing & heating construction. Our commitment to professionalism, honest values, integrity, innovative thinking, and dedication to our craftsmanship has solidified our position as the leading provider of plumbing and heating services in the area.
Our Expertise
With a team of highly skilled and experienced technicians, Anchor Mechanical offers a comprehensive range of services to meet all your plumbing and heating needs. This includes:
New Construction & Renovations
- Design & redesign of plumbing & heating systems for new homes and renovations
- Installation and replacement of high-efficiency boilers, furnaces, and heat pumps
- Comprehensive gas fitting services
Repairs & Service
- Emergency repairs for all plumbing & heating issues
- Regular maintenance and inspections to prevent costly breakdowns
- Comprehensive troubleshooting and diagnostics
Our Values
Our core values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and integrity in all our interactions.
- Honesty: We believe in clear and open communication and charging fair and competitive prices.
- Professionalism: We are committed to providing a positive and efficient experience for every customer.
- Innovation: We embrace new technologies and advancements in the industry to offer the most efficient and effective solutions.
Customer Satisfaction
Customer satisfaction is our top priority. We go above and beyond to ensure your complete satisfaction with our services. Our team is dedicated to:
- Understanding your unique needs and requirements
- Providing accurate estimates and timelines
- Communicating progress updates throughout the project
- Leaving your home clean and tidy when we leave
Choose Anchor Mechanical for
- Experienced and licensed technicians
- Comprehensive and transparent services
- Customer-focused approach
- Dedicated commitment to quality and craftsmanship
Customer Experience
The reviews highlight a mix of positive and negative experiences with Anchor. The company's expertise in furnace selection and replacement is praised by Zach Luszcz and Jennifer Pimm, who also commended the prompt and efficient service. Anthony Desfosses appreciated the professionalism of the workers. On the other hand, Lori Johnson was unhappy with the lack of safety precautions taken by the workers, who failed to wear masks in an office despite mandatory signage.
Communication and Co-ordination
Anchor's ability to coordinate jobs and communicate effectively with customers is a major strength, as evident from Zach Luszcz's review. The company was able to deliver what was promised, with no surprise costs. In contrast, there is no mention of communication issues in the other reviews.
Customer Service
The reviews suggest that Anchor provides excellent customer service, with employees willing to go the extra mile to meet customers' needs (e.g., Jennifer Pimm's review). In Anthony Desfosses' review, he recommends calling the company, implying that their customer service is reliable.
Health and Safety
Lori Johnson's review highlights a major concern, as the workers failed to wear masks in an office despite mandatory signage. This lack of safety precautions is unacceptable and raises questions about Anchor's commitment to customer safety.
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