Committed to the Clients' Ideal Solution
At Sutherland's Drugs Ltd., we take pride in being one of the oldest and most trusted pharmacies in Yellowknife, providing timely and personalized services to our customers since 1921. As a family-owned company, we strive to make your visit to our store outstanding by offering reliable drug information and services. Our team of highly experienced and dedicated pharmacists will assist you in choosing the right medicine by considering all your health concerns and your prescription.
Our Commitment to You
Integrity and confidentiality are the tenets of what we do every day. We prioritize your satisfaction and health, and we are committed to providing personal, caring, and dependable services to our clients. We also offer free delivery service to seniors and individuals with disabilities, ensuring that everyone has access to the care they need.
Our Services
We offer a wide range of pharmacy services, including compliance packaging, which helps you stay on track with your medications. This service is especially useful for those who have busy schedules and may forget to take their medication on time. Our team will help you understand exactly how to take your prescription, and we will keep you informed about any adverse interactions that could occur with other medicines or foods.
In addition to our pharmacy services, we also stock a wide range of health-related products, including first aid supplies, health supplements, and more. Whether you're looking for a specific product or just need some advice, our knowledgeable staff is always happy to help.
Our History
With over 75 years of experience in the pharmacy industry, we have built a reputation for excellence and trust in Yellowknife. Our commitment to our customers has remained unchanged over the years, and we continue to provide the same level of care and dedication that has made us a staple in the community.
Store Review Summary
Location and Availability
Sutherland's drug store is located in a prime spot along Franklin Avenue, right downtown, making it easily accessible to customers. The store offers a fully stocked drug store with a wide range of products, including a large selection of magazines, making it a one-stop-shop for household essentials.
Product Variety and Availability
In addition to the typical pharmacy offerings, Sutherland's also provides a range of household amenities, such as candles, cloths, etc., which are not available at other stores in the area. Specifically, its main competitor lacks these items.
Service
Despite its prime location and wide range of products, the quality of service at Sutherland's is inconsistent. Cashiers are often responsible for multiple tasks, including unpacking, shelf work, etc., which can impact their ability to provide good customer service.
Overall Rating
The reviewer gives Sutherland's 3 stars, citing the store's dated appearance and inconsistent service as factors in their rating.
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