Empowering Your Financial Future
At Morgan Stanley Canada, we take pride in being a global leader in financial services, offering a wide range of innovative solutions to individuals, businesses, and governments. Our team of experienced professionals is dedicated to providing exceptional services that cater to the unique needs of our clients. With a rich history dating back to 1935, we have consistently delivered first-class business in a first-class way, guided by our five core values: do the right thing, put clients first, lead with exceptional ideas, commit to excellence, and uphold integrity.
Our Services
We offer a comprehensive range of services, including Wealth Management, Investment Banking & Capital Markets, Sales & Trading, Research, Investment Management, and Morgan Stanley at Work. Our Wealth Management division helps individuals, businesses, and institutions build, preserve, and manage wealth, while our Investment Banking & Capital Markets team provides global expertise in market analysis and advisory and capital-raising services. Our Sales & Trading team offers sales, trading, and market-making services to global institutions, leading hedge funds, and industry innovators. Our Research team provides timely, integrated analysis of companies, sectors, markets, and economies, helping clients make informed decisions. Our Investment Management division delivers active investment strategies across public and private markets and custom solutions to institutional and individual investors. Additionally, our Morgan Stanley at Work division provides comprehensive workplace financial solutions for organizations and their employees, combining personalized advice with modern technology. We also offer scalable investment products and actionable insights across sustainability issues through our Sustainable Investing division and foster innovative solutions for diverse entrepreneurs through our Inclusive Ventures Group.
Our Expertise
Our team of industry leaders and experts has a deep understanding of the Canadian market and is well-equipped to provide keen insights on today's most critical issues, including Personal Finance, Market Trends, Technology & Disruption, Sustainability, and Diversity & Inclusion. We offer personalized advice and guidance to help our clients manage their wealth, achieve their financial goals, and stay informed on the key developments shaping today's markets. Our research and insights are unparalleled, providing our clients with a unique perspective on the global economy and financial markets.
Our Commitment
At Morgan Stanley Canada, we are committed to upholding the highest standards of integrity, excellence, and client satisfaction. We believe in doing the right thing, putting our clients first, and leading with exceptional ideas. We are dedicated to making a positive impact on our communities and promoting sustainability and diversity in all aspects of our business. Our commitment to excellence is reflected in our dedication to providing innovative solutions, exceptional service, and timely insights to our clients.
Security Concerns and Poor Customer Service
The first reviewer, Negative N., had a terrible experience with the loading dock security at Morgan Stanley. They described the security personnel as unprofessional, particularly a cross-eyed guard who was disrespectful. The reviewer also felt that the security measures were inadequate, as they were able to retrieve their password even with multiple attempts at resetting it online.
Technical Issues with Password Reset
Karen D. had a frustrating experience with the password reset process at Morgan Stanley. She was unable to reset her password online and had to go through multiple verification steps with a technical expert. Even after resetting her password, she was unable to log in again and had to wait on hold for technical support.
Unreliable Broker
Osi M. had a terrible experience with Eric Davis, a broker at Morgan Stanley. They alleged that Davis was unreliable, dishonest, and refused to return their calls or emails. The reviewer had to file a complaint against Davis with the Compliance department and warned others not to trust him.
Thieves and Worst Customer Service
Jeri G. also had a terrible experience with Morgan Stanley, describing the customer service as the worst they've ever encountered. They even accused the company of being thieves.
Cafeteria Experience
Kay W. had a wonderful experience at the cafeteria, describing the staff as friendly and the food as delicious. They specifically mentioned the burger station, cashiers, and sushi station as highlights.
Overall Satisfaction
Renee M. gave Morgan Stanley's cafeteria 4 stars and described it as "the BOMB." They enjoyed the sandwich station and tuna, and thought the prices were reasonable.
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