Compassionate care for the love of your life
At Ostrander Veterinary Clinic, we are dedicated to providing progressive, modern medicine for family pets in a warm and caring environment. Our full-service hospital offers a wide range of services, from general wellness to specialized treatments like ultrasound, rehabilitation therapy, and digital x-rays. Our team of skilled professionals is committed to improving the physical and mental well-being of your pet, treating them as a member of our extended family.
Our Services
We provide diligent, attentive care for dogs, cats, rabbits, pigs, guinea pigs, ferrets, and more. Our services include:
- General wellness and health checks
- Vaccinations and preventatives
- Internal and external parasite control
- Surgery and anesthesia
- Diagnostic testing and imaging
- Rehabilitation therapy and pain management
- Nutrition and dietary counseling
- Behavioural consultations and training
Our Commitment to You and Your Pet
At Ostrander Veterinary Clinic, we believe that every pet is unique and deserves individualized care and attention. We take the time to listen to your concerns and work with you to develop a tailored treatment plan that meets your pet's specific needs. We are committed to providing compassionate, empathetic care that addresses the physical, emotional, and social needs of your pet.
Our Clinic and Facilities
Our clinic is fully equipped with modern diagnostic and treatment facilities, including digital x-rays, ultrasound, and surgical suites. We also have a well-stocked online store with a range of veterinary-exclusive products, including medications, prescription diets, toys, treats, and grooming products.
Our Team
Our team of veterinarians, technicians, and support staff are dedicated professionals who share a passion for animal care. We are committed to ongoing education and training to ensure that we stay up-to-date with the latest advancements in veterinary medicine.
Overview of Ostrander Veterinary Clinic
Positive Experiences
Many pet owners have had positive experiences at Ostrander Veterinary Clinic, praising the clinic's friendly and informative staff, clean and welcoming facilities, and the care and attention provided to their pets. The veterinarians are described as taking the time to talk through concerns and providing excellent care.
Negative Experiences
Some pet owners have had negative experiences at the clinic, citing long wait times, being turned away in emergency situations, and feeling admonished or dismissed by staff. Some have also expressed frustration with billing practices and a perceived lack of concern for emergency cases.
Staff and Communication
The staff at Ostrander Veterinary Clinic are generally described as friendly and pleasant, with some reviewers praising specific veterinarians, such as Dr. Julie Boutin. However, some reviewers have noted that communication can be an issue, with one reviewer feeling admonished by staff and another feeling dismissed in an emergency situation.
Emergency Care
Some reviewers have expressed frustration with the clinic's approach to emergency care, citing instances of being turned away or told to wait for extended periods of time. This has led some to seek care elsewhere.
Billing and Fees
Some reviewers have expressed concerns about billing practices, including being charged for services such as calling a pharmacy for pain medication.
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