Who We Are
Thermal Aluminum & Glass, Ltd. has been a leading supplier of innovative aluminum windows and doors in Canada since 2009. We pride ourselves on pushing boundaries, partnering with top global suppliers and skilled installers to deliver exceptional glazing solutions that exceed expectations.
Our Expertise
Our team of experts possesses extensive knowledge and experience in:
- Custom design & engineering: We work closely with architects, designers and homeowners to translate their visions into reality.
- Advanced manufacturing: Utilizing state-of-the-art technology and materials, we deliver precision and quality in every project.
- Professional installation: Our skilled installers ensure seamless and reliable installation of your new windows and doors.
Our Services
We offer a comprehensive range of products and services including:
- Custom window & door systems: From tilt-and-turn windows to bi-folding doors and panoramic sliding systems, we have the perfect solution for every application.
- Energy-efficient glazing: Optimizing thermal performance through innovative materials and advanced manufacturing processes.
- Expert installation: Ensuring proper installation and sealing for optimal performance and longevity.
- Custom project management: We handle every step of the process, from initial consultation to project completion.
Our Commitment
At Thermal Aluminum & Glass, we are committed to:
- Sustainability: We prioritize environmentally conscious materials and practices throughout our manufacturing and transportation processes.
- Quality: We adhere to the highest industry standards and never compromise on materials or craftsmanship.
- Customer satisfaction: We prioritize communication, transparency, and responsiveness throughout the entire process.
Get a Quote Today
Let's work together to achieve the perfect glazing solution for your project. Contact us today for a free consultation and personalized quote.
Stand-Out Features
The reviews highlight TAG's excellent craftsmanship, customer service, and professionalism throughout the entire process. The company's attention to detail, accurate estimates, and efficient construction timelines are notable features.
Installation and Construction
The majority of reviews praise TAG's installation team, mentioning their courtesy, efficiency, and professionalism. One reviewer even mentions that the installation went "flawlessly, " and another mentions a successful architectural feat. The reviews also highlight the importance of proper attachment for large windows, which TAG was able to accommodate.
Customer Service and Communication
Excellent customer service is a common theme throughout the reviews. One reviewer mentions that TAG was professional and honest during the selection process, while another notes that the customer service team responded promptly to follow-up service requests. The company's ability to communicate effectively with clients is also highlighted.
Disappointments
One reviewer had a negative experience with TAG, citing atrocious service levels and accusing the company of not taking responsibility for their mistakes. The supplier mentions that the order process took an unacceptable amount of time, and the company failed to acknowledge orders in a timely manner.
Overall Impressions
The reviews demonstrate a range of experiences with TAG, from exceptional service to disappointing interactions. While some clients were impressed with the company's professionalism and quality of work, others were left feeling frustrated and dissatisfied.
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