Excellence and integrity in every detail

At Custom Roofing, we are committed to providing "excellence and integrity in every detail" of our services. We are Vancouver Island's only official DaVinci Masterpiece Contractor, and we take pride in our ability to provide top-notch roofing solutions to our clients. Our team of experienced professionals is dedicated to delivering exceptional quality and unparalleled customer service.

Our Story

Custom Roofing was established in 2005 by our current owner and president, Caleb Friesen. With over 10 years of experience in the roofing industry, Caleb had a vision to create a company that would stand out from the rest. Since then, we have built strong relationships with homeowners, developers, commercial property owners, strata councils, and suppliers, and have maintained an A+ rating with the Better Business Bureau (BBB). Our commitment to excellence and integrity has allowed us to grow and succeed over the years, and we are proud to give back to our local community and abroad.

Our Services

We offer a wide range of roofing services, including installation, repair, and maintenance of residential and commercial roofs. Our team of experts is trained to work with a variety of materials, including DaVinci Masterpiece products, and we guarantee the highest level of quality and workmanship. We understand that every project is unique, and we take the time to listen to our clients' needs and concerns to ensure that we deliver a solution that meets their expectations.

Our Approach

At Custom Roofing, we believe that excellence and integrity are not just qualities, but a way of life. We strive to demonstrate these values in everything we do, from the way we communicate with our clients to the way we complete projects and handle profits. We are committed to being leaders in our field and our community, and we inspire others to benefit people and the environment both near and far through the quality of our products, the way we complete projects, and how and where we give back.

Why Choose Us

If you're looking for a roofing company that stands out from the rest, look no further than Custom Roofing. Our commitment to excellence and integrity sets us apart from other roofing companies, and our team of experienced professionals is dedicated to delivering exceptional quality and unparalleled customer service. We welcome the opportunity to quote on your roofing project, and we look forward to working with you.

Update Share

Positive: The Custom Roofing company provides high-quality work at a good price, with excellent customer service, and even helps with minor issues in a timely manner.

Negative: The company seems to be unresponsive and uncourteous with regards to follow-up services and receipt requests, even after multiple efforts by the customer.

Disappointing Experience with Custom Roofing

Ruth Robinson's 1-star review highlights a disappointing experience with Custom Roofing. She hired the company in 2015 to re-roof her house at a cost of $32,000. However, when she needed a small repair five years later and couldn't locate her receipt, she sent multiple messages and made phone calls to Custom Roofing, but received no response. It appears that the company has either gone out of business or Caleb Friesen, the owner, has passed away.

Praise for Custom Roofing

Contrastingly, Erin Buchholz, Vangel Roberts, and Ben Wilson share positive experiences with Custom Roofing. Their 5-star reviews praise the company's work quality, professionalism, and customer service. They highlight the attention to detail, fair pricing, and politeness of the crew. One customer even commends the company for helping with a minor issue promptly.

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