Experience the Art of Smiling with Confidence
Welcome to our bike store, a proud Canadian business that has been serving our valued customers for over two decades. Our journey began in 1998, with a vision to create a bike shop that offers a wide selection of high-quality bicycles, gear, and accessories, combined with exceptional customer service. Today, we stand as a reputable and trusted source for all things cycling in Canada.
Our store is a cycling enthusiast's dream, featuring a vast and diverse range of bicycles to suit every rider's needs and preferences. We specialize in electric mountain bikes, road and gravel bikes, fitness and hybrid bikes, lifestyle bikes, and kids' gear. Our selection includes models from renowned brands such as 100%, Electra, Garmin, Garneau, Goodr, Maurten, Skratch Labs, Thule, Yakima, and Wahoo. We are committed to providing our customers with the latest and most innovative products in the market, ensuring a safe, enjoyable, and performance-enhancing ride.
At our bike store, we pride ourselves on our knowledgeable and experienced staff, who are passionate about cycling and dedicated to helping our customers make informed decisions. Our team members are always ready to share their expertise, answer questions, and provide personalized recommendations based on each customer's unique needs, skill level, and riding style. We believe that the right bike and gear can make all the difference, and we are here to ensure that our customers find the perfect fit.
In addition to our extensive product offerings, we also provide a range of services designed to enhance our customers' cycling experience. These include bike repairs and maintenance, custom bike builds, and bike fittings, ensuring that our customers' bikes are in top condition and optimized for their individual riding style. We understand that every cyclist is unique, and we strive to provide tailored solutions that meet each customer's specific needs and preferences.
Our Services
*Bike Repairs and Maintenance:* Our bike store offers a comprehensive range of bike repair and maintenance services, ensuring that your bike is in top condition and ready for your next ride. Our services include tune-ups, brake adjustments, wheel truing, drivetrain cleaning and lubrication, and more. We use only the highest-quality parts and components, ensuring that your bike is not only repaired but also enhanced for optimal performance.
*Custom Bike Builds:* At our bike store, we understand that every cyclist is unique and has specific needs, preferences, and goals. That's why we offer custom bike builds, allowing our customers to create their dream bike from the ground up. Our knowledgeable and experienced staff will guide you through the process, helping you choose the right frame, components, and accessories to create a bike that is tailored to your individual style and needs.
*Bike Fittings:* A proper bike fit is crucial for ensuring a safe, comfortable, and efficient ride. At our bike store, we offer professional bike fittings, using state-of-the-art technology and techniques to analyze your body mechanics, riding style, and bike geometry. Our bike fit specialists will then make adjustments to your bike, ensuring that it is optimized for your individual needs, resulting in improved comfort, performance, and enjoyment.
Our Commitment to Our Customers
At our bike store, we are committed to providing our valued customers with the best possible experience. We strive to offer a wide selection of high-quality products, expert advice, and personalized service, ensuring that our customers find the perfect bike, gear, and accessories for their needs. We are proud of our long-standing reputation in the Canadian cycling community and are dedicated to continuing to serve our customers with passion, integrity, and excellence.
Customer Reviews of Martin's Bicycle Shop
Brett's knowledge of the products he sells and the services he provides is second to none. Straight direct answers, no fluff. He is the reason I bought all my bikes at his store rather than in our hometown of Toronto.
General Feedback
The friendliness and willing to help out is beyond compare. Thanks to Brett and his whole team! The staff are knowledgeable bikers and will have everything you need. I would suggest you visit. Everyone is so kind and helpful! Products are all excellent quality. Service is impeccable.
Praise for Service
Amazing place! I was crossing Canada and needed repair ASAP! They were really competent and helpful. I highly recommend to go there! Thanks! Always taking care of me, no matter how many double flats I came in with this summer. Plus they really hooked me up during the busy period. Something I'm extremely grateful for! Had a snapped rear derailleur fixed on the spot. My mountain biking long weekend was saved thanks to these guys, as I was in and out of the shop within 20 minutes. 10/10
Negative Feedback
Flat tire repair on rear. Assumed they would inflate front tire as it was low on air. Attention to detail could be improved. Otherwise an ok experience. I needed an emergency repair on my bike but they advised me they are only fixing bikes that were purchased there. I have been a customer at this bike shop on a few occasions, but I've never purchased a bike. I guess not all customers get the same treatment. Not a very well thought-through policy, IMO. I was quoted "around $220.00" for my bike repair. It ended up being $340.00. They told me they would call when it was ready. I sat and waited a month and never got a call. Also something simple like getting your bike back with deflated tires. I figured with a $340.00 repair, the least you can do is take a bit of time to put some air in the tires.
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