Bringing your home renovation vision to life, one deck at a time!
Building Your Dream
Castle Decks & Aluminum Products has proudly served the communities of Vancouver Island since 1986. Founded by Ray Hentges and his brothers, we are a family-oriented business built on experience, quality, and customer satisfaction. Over the years, we've helped countless homeowners realize their home improvement dreams by providing stunning and functional aluminum products that enhance their outdoor living spaces.
Sharing Our Vision
Our unwavering commitment is to deliver top-quality sunrooms, patio covers, decks, railings, carports, and vinyl decking with precision, efficiency, and cost-effectiveness. We take pride in our meticulous craftsmanship and attention to detail, ensuring each project meets our rigorous standards.
Meet the Team
Led by Ray Hentges, a seasoned professional with decades of experience, our team of skilled and dedicated individuals is committed to exceeding expectations. Ray personally visits each client, understanding their unique vision and offering personalized advice on design and materials. He is also supported by his son, Corey, who is learning the family business and bringing new ideas to the team.
Our Services
Our diverse range of services include:
Decking & Railings
- Custom-designed vinyl decking
- Traditional and contemporary railing systems
- Expert installation and repair services
Patio Covers & Sunrooms
- Protection from the elements without compromising your outdoor space
- Innovative designs and high-quality materials
- Seamless installation process
Carports & Pergolas
- Functional and stylish shelter for your vehicle or outdoor equipment
- Wide range of styles and sizes to suit your needs
- Professional installation by experienced technicians
Our Commitment
At Castle Decks & Aluminum Products, we understand that your home is your castle. We treat every project with the utmost care and respect, ensuring a positive and enjoyable customer experience. We prioritize excellent communication, prioritizing your needs and concerns every step of the way.
Quality You Can Trust
Throughout our three decades in business, we have earned a reputation for reliability, craftsmanship, and exceptional customer service. We stand behind our work with a comprehensive guarantee and unwavering dedication to your satisfaction.
Overall Experience
The majority of customers have had an excellent experience with Castle Decking, with most reviewers praising the company's work quality, friendly team, and exceptional customer service.
Quality of Work
Customers have been impressed with the quality of work provided by Castle Decking, with many mentioning that the company has transformed their outdoor spaces into beautiful and safe areas. The team's expertise and attention to detail have been highlighted as key factors in the company's success.
Customer Service
The company's customer service has been praised for being friendly, helpful, and responsive. Customers have appreciated the team's willingness to work with them to achieve their desired outcomes and have felt valued throughout the process.
Issues with Repairs
One customer experienced issues with a new patio cover, which started leaking water shortly after installation. Although the company responded initially, the issue remains unresolved, and the customer is still waiting for a resolution.
Payment and Future Improvements
One customer mentioned that the company does not currently accept credit cards, which would be a convenient addition for future customers.
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