Save more and get more from your home comfort
Providing Comprehensive Home Comfort Solutions in the Greater Vancouver Area
Thomson Industries stands as a trusted name in heating, cooling, and indoor air quality services across the Port Coquitlam area. Family-owned and operated, we prioritize exceptional customer care, personalized solutions, and exceptional craftsmanship in every project.
What Sets Us Apart?
Our team of certified technicians possess extensive expertise in all aspects of HVAC systems. We work with leading manufacturers like Lennox to offer our customers a comprehensive range of reliable and efficient solutions.
Heating Services
- Furnace installation, repair, and maintenance
- Heat pump installation, repair, and maintenance
- Boiler installation, repair, and maintenance
Cooling Services
- Air conditioner installation, repair, and maintenance
- Ductless air conditioning installation and repair
- All-season heat pump installation and repair
Indoor Air Quality Solutions
- UV air purifier installation and repair
- Humidifier installation, repair, and maintenance
- Duct cleaning and air balancing
Meeting Your Individual Needs
Whether you need a routine checkup on your existing system or require emergency repair, our technicians take the time to understand your unique needs and concerns. We offer:
- Personalized recommendations: We assess your home's specific heating and cooling requirements to suggest the most efficient and affordable solutions.
- Free estimates: We provide transparent and upfront pricing before any work begins.
- Financing options: We understand that investing in home comfort is important, so we offer flexible financing plans to suit your budget.
Our Commitment
At Thomson Industries, we believe in building long-lasting relationships with our customers. We stand behind our work with:
- Guarantees: We offer comprehensive warranties on all parts and labor to guarantee your peace of mind.
- Customer service focus: We prioritize open communication and clear explanations throughout the process.
- Community involvement: We actively support local initiatives and contribute to the well-being of the Greater Vancouver Area.
Contact us today to schedule a consultation and learn how Thomson Industries can help you achieve optimal comfort and efficiency in your home.
Overall Impression
- The majority of the reviews are positive, with customers appreciating the professional service, courtesy, and expertise provided by the staff at Thomson Industries. However, there are a couple of negative reviews where customers had issues with service quality and communication.
Positive Feedback
- Customers appreciated the professional service, the quality of the installations, and the follow-up care provided by the staff.
- The sales process was often described as smooth and hassle-free, with customers appreciating the knowledge and expertise of the sales representatives.
- The installation process was often praised for being efficient and well-organized, with the installers leaving the work site clean and tidy.
- Customers also appreciated the help with processing rebates and the overall value for money provided by Thomson Industries.
Negative Feedback
- A couple of customers experienced issues with the quality of service, including delays and unresponsive staff.
- There were a few complaints about communication, with customers feeling that their concerns were not being addressed in a timely manner.
- One customer experienced a broken head after only two uses and had a difficult time getting it fixed, leading to frustration and disappointment.
Be the first to review Thomson Industries.
Write a Review
