Our Vision
At YIT, our vision is to empower businesses with innovative, reliable material handling solutions that optimize productivity and efficiency. We believe in building lasting partnerships and delivering exceptional customer experiences.
Who We Are
YIT is a leading authorized dealer of Yale materials handling equipment in Canada. With over XX years of experience, we have established ourselves as a trusted partner for businesses across diverse industries. Our team of experts is dedicated to understanding your unique needs and providing tailored solutions to enhance your material handling operations.
New Equipment
We offer a comprehensive range of new Yale equipment, including:
- Forklifts of all types
- Walkies
- Tow tractors
- Floor cleaners
- Industrial vehicles
Used Equipment
Our extensive used equipment inventory features reliable and well-maintained machines at competitive prices. We also offer financing options for your convenience.
Rental Solutions
Get the equipment you need without the hefty investment with our flexible rental programs. We offer both short-term and long-term lease options to meet your evolving needs.
Service & Support
Our experienced technicians provide comprehensive service and repairs for all types of material handling equipment. We also offer parts and safety training to ensure optimal performance and safety in your workplace.
Our Values
YIT operates under core values that guide our interactions with customers, partners, and employees:
- Investing in the best: We prioritize quality equipment and technology.
- Passion for excellence: We constantly strive to deliver exceptional customer experiences.
- Mutual respect: We value open communication and teamwork.
- One team: We work collaboratively to achieve success.
- Customers for life: We cultivate long-lasting relationships with our clients.
Introduction
This section summarizes reviews for Yale Forklifts and its related services. It covers various aspects including customer satisfaction, service quality, and product reliability.
General Sentiment
The overall sentiment is predominantly negative with a few positive comments. The majority of customers have expressed dissatisfaction with the service and product quality.
Negative Comments
The main issues highlighted in the reviews include:
- Poor quality of the forklifts, especially when compared to Raymond trucks.
- Unreliable customer service, including unhelpful staff, long waiting times, and unresolved issues.
- Inaccurate billing practices, with customers being charged for services not provided or at inflated rates.
- Difficulty in getting in touch with sales or service representatives.
Positive Comments
The positive feedback is limited but includes:
- One customer appreciated the forklift training program and the instructor, finding it to be of high quality and valuable.
- Another customer was pleased with the forklift training school, finding it to be very nice and good.
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