At Spark Heating & Air Conditioning Ltd., we pride ourselves on being a leading provider of heating and cooling solutions in Alberta, Canada. Since our inception, we have been committed to delivering exceptional service, quality products, and unparalleled expertise to our valued customers. Our journey began with carrying the Amana line of heating and cooling equipment, and we have since expanded our portfolio to offer a wide range of products and services tailored to meet the unique needs of our clients.
Our Expertise
With extensive experience in the industry, our team of skilled technicians is trained to assess your heating and cooling requirements, providing personalized solutions that exceed your expectations. We take pride in our ability to stay ahead of the curve, staying informed of the latest technological advancements and incorporating them into our work. Our partnership with Amana allows us to offer top-notch products that provide exceptional performance, reliability, and comfort.
Services
At Spark Heating & Air Conditioning, we offer a comprehensive range of services that cater to all your HVAC needs. Whether you're looking to install a new system, maintain an existing one, or repair a faulty unit, our team is equipped to handle any task with ease. Our services include:
- Heating, Ventilation, and Air Conditioning (HVAC) System Installation and Replacement
- Routine Maintenance and Cleaning to ensure optimal performance and extend the lifespan of your equipment
- Repair and Diagnostic Services to quickly identify and resolve issues
- 24-Hour Emergency Service to address any sudden heating or cooling needs
Our Guarantee
At Spark Heating & Air Conditioning, we stand behind our work and guarantee your complete satisfaction with our services and technicians. We're committed to providing unparalleled expertise, ensuring that our technicians are trained, skilled, and experienced to exceed your expectations. Our comprehensive guarantee covers:
- Property Protection Guarantee: Our technicians will protect your property from any damage while they are in your home
- Pre-Approved Pricing: We'll provide you with options and prices upfront, ensuring transparency and control
- Total Comfort Guarantee: Our installed systems will heat or cool your home to specification for a full five (5) years
- 100% Guarantee: All repairs are backed by our 100% guarantee, and if a repair fails, we'll repair it again at no cost
Products
We offer a diverse range of products from top brands, including Amana, to cater to your heating and cooling needs. Our products are designed to provide exceptional performance, energy efficiency, and reliability, ensuring that your home or business remains comfortable and efficient.
Recent Testimonials
At Spark Heating & Air Conditioning, we pride ourselves on delivering exceptional service and results. Here's what some of our satisfied customers have to say:
- "Unrivalled dependability and service once again! When the unexpected happens, Spark Heating has always been there to solve the problem, whether big or small." - Lea
- "As always, professional, friendly Spark is the best." - February 1, 2020
- "Excellent service. Cleo was willing to explain things, and I didn't feel rushed in making decisions. I believe he is an honest man who wants to provide great service to each customer." - February 1, 2020
Excellent Service, Professional Staff
Many reviewers praised Spark Heating for their prompt response, professional staff, and excellent service. They appreciated the attention to detail and the technicians' ability to explain things in a clear and friendly manner.
Poor Service, Unreliable Company
However, several reviewers shared negative experiences with Spark Heating. They reported issues with parts inventory, poor communication, and unprofessional behavior. Some felt that the company prioritized profits over customer needs, leading to unnecessary expenses and poor service.
Unreliable and Unprofessional
Tamara Hauglum's review stood out for its severity. She accused the company of lacking integrity, and its owner, Cleo, of being unprofessional. She reported that Spark Heating failed to register her AC unit, which led to a surprise repair bill. Despite this, they still charged her for additional services. The final straw was when they refused to reach out to the manufacturer on her behalf.
Miscommunication and Unfair Billing
Simon Rossi's review highlighted the company's poor customer service. His mother called to report a minor issue with the pilot light, but was told that she would be charged a $300 call-out fee, despite the problem being easily fixable. Negotiation eventually led to a reduced fee, but the experience left a bad taste.
Random and Unexplained
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