Your satisfaction is our future.
At Factory Direct Montreal, we pride ourselves on being a leading provider of high-quality windows and door installation services across the Greater Montreal Area. With over 30 years of professional experience, we have established ourselves as a trusted and respected company in the industry. Our team of expert installers and knowledgeable sales people with industry experience are dedicated to providing exceptional service to our clients.
Our Services
We specialize in selling and installing windows, doors, and patio doors for both commercial and residential properties. Our comprehensive range of services includes:
- Windows: Awning, Bow & Bay, Casement, Custom, Fixed Casement, Single & Double Hung, Single & Double Slider, Vinyl, and Wood windows
- Doors: Front Entrance, Bi-Folding, Accordion, Decorative Glass, Patio Sliding, Fiberglass, French, Wrought Iron, Garage, and Steel Residential doors
- Patio Doors: Sliding and Bi-Folding patio doors that connect your indoor and outdoor spaces with style and functionality
- Custom Window and Door Designs: For those who require something unique and tailored to their specific needs
Our Commitment to Quality
We are committed to providing our clients with the best deals on the market, backed by our Lifetime Transferable 25-Year Warranty. Our energy-efficient and ENERGY STAR certified products ensure that your new windows and doors not only look great but also help reduce your energy bills. Our professional installation team ensures that your new windows and doors are installed with precision and care, with warranty included.
Why Choose Factory Direct Montreal?
At Factory Direct Montreal, we put our clients first. We believe that your satisfaction is our future, and we strive to provide exceptional service from the first call to the final installation. Our clients love our services for expert installations and high-quality products, and we invite you to experience it for yourself.
Poor Quality and Customer Service
Several reviewers had a disappointing experience with Factory Direct Windows and Doors. Diana Langis, for example, had trouble with her new door and windows, including condensation on her windows and a frozen door that required significant effort to open. She also had issues with the installation team's lack of quality control and communication.
Furthermore, ChrissEEdrummer had a terrible experience with the company, citing delayed installation, poor caulking job, and issues with the window's depth and installation. They also felt that the installation team was pushy and did not provide good customer service.
Good Quality and Customer Service
On the other hand, many reviewers had a positive experience with Factory Direct Windows and Doors. Sivakumar Kandiah, Roman Freeman, Matthew Dubois, Iv Asi, Shaheer Ali, Angelina Solovieva, and Harry Green all praised the company's professionalism, quality of work, and customer service.
Sivakumar Kandiah appreciated the installation team's hard work and determination, while Roman Freeman and Shaheer Ali praised the salesman's honest and personal approach. Matthew Dubois and Iv Asi appreciated the company's quick response to their emails and the installation team's efficient work.
Angelina Solovieva and Harry Green both praised the company's attention to detail, professionalism, and good communication throughout the installation process.
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