Our Promise: Flooring is Our Business
Passionately Different - Since 1993
Dinoflex has been a leading innovator in recycled rubber flooring and surfacing solutions for over 30 years. We take immense pride in delivering unparalleled quality, sustainability, and unique design possibilities to clients across diverse industries.
Our Vision
We believe in reimagining recycled materials to create innovative flooring and surfacing solutions that enhance spaces, inspire creativity, and foster unparalleled experiences. By harnessing the power of sustainable materials and technologies, we are committed to building a future that respects both people and the planet.
What Sets Us Apart
At Dinoflex, we prioritize:
- Sustainability: Manufactured from recycled rubber, our flooring systems are environmentally responsible and contribute to LEED certifications.
- Functionality: Innovative products offer exceptional sound dampening, resilience, and ease of installation.
- Aesthetics: Wide ranges of colors, finishes, and textures empower designers to create stunning and inspiring spaces.
- Custom Solutions: Our Color Innovator platform empowers you to design and personalize your ideal floor.
The "Made Flat, Stays Flat" Guarantee
Experience peace of mind with our unmatched "Made Flat, Stays Flat" guarantee. Precise water-jet cut edges eliminate lifting, curling, and chipping, ensuring a seamless and lasting floor covering.
Driven by Innovation
Our commitment to innovation led us to develop industry-leading manufacturing processes and products that consistently push boundaries. We embrace collaboration, fostering partnerships with architects, designers, and builders to realize extraordinary projects.
Join us on our journey to redefine what's possible with recycled materials. Contact us today and let's create something extraordinary together.Quality Control Issues
Dinoflex, a business in British Columbia, has received poor reviews from customers Carol Greene and L. D. They both express frustration with the lack of customer service and professionalism displayed by the company.
Communication Breakdown
Carol Greene contacted Dinoflex in 2020 through their website, but never received a response. She followed up with a phone call in 2021, only to be given a contact number for someone who never returned her calls. As a result, she ended up taking her business to Home Depot in Vernon, a local competitor.
L. D. had a similar experience. She ordered a Rubber King mat from Amazon.ca, which arrived with a bend in the corner. When she requested a refund, it took a week to be approved, but she was not offered an exchange or replacement. Despite reaching out to the seller for alternative options, she never received a response.
Poor Customer Satisfaction
Both customers express disappointment with Dinoflex's lack of communication and response to their issues. They believe that the company is more concerned with making sales than with providing satisfactory customer service.
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