Unlock the Charm of Your Home with Westwood Cabinetry!
At Westwood Cabinetry, we take pride in our rich history, which spans over 50 years. Our story began with Nick Grasa, a skilled cabinet maker who immigrated to Canada from Croatia. Nick's commitment to quality craftsmanship, customer focus, innovation, integrity, respect, and community involvement laid the foundation for our business. Today, his daughter Angie Norman leads our team, upholding the same values that have made us a respected and successful custom cabinetry manufacturer.
Our team of skilled craftsmen, innovative designers, meticulous installers, and dedicated customer service specialists leverage state-of-the-art technology to create beautiful and functional cabinetry for every customer. We are committed to innovation, continually pushing the boundaries of what's possible in design and technology. Our comprehensive customer service and respect for diversity and inclusivity are evident in every aspect of our business, from our products to our employees and customers.
Our Mission
We are dedicated to being a good corporate citizen, actively seeking out opportunities to make a positive impact in the communities that support our business. We support local charities, participate in community events, and pledge to continuously improve and evolve our products and services to meet the ever-changing needs and preferences of our customers here in the Okanagan and across Canada and the US.
Our Services
Westwood Cabinetry offers tailored cabinetry solutions for homeowners, designers, builders, contractors, dealers, and developers. We provide premium cabinetry installations for every room in your home, from the kitchen to the family room, great room, laundry room, basement, and ensuite. Our design experts will collaborate with you to curate a personalized plan that matches your style and budget, using high-quality materials installed by our skilled team.
Whether you're looking to update your bathroom, transform your basement, or create a luxurious retreat in your ensuite, we have the expertise and passion to bring your vision to life. Our commitment to quality craftsmanship and elevated customer service ensures that you'll receive the best possible experience from start to finish.
Our Values
At Westwood Cabinetry, we are driven by a set of core values that guide our decisions and actions. We believe in innovation, customer focus, integrity, respect, and community involvement. These values are reflected in every aspect of our business, from our products to our employees and customers.
Overall Impression
Westwood Cabinetry receives a mixed bag of reviews, with some customers reporting excellent service and high-quality products, while others express frustration with communication issues, delays, and poor quality.
Positive Experiences
- Knowledgeable designers and front office staff provide great service.
- The showroom is impressive, and the selection of cabinets is nice.
- Fair prices and excellent customer service make for a great experience.
- Designers like Christine and Alyssa go above and beyond to help with design and resolve issues.
- The staff is eager to please, and the company is willing to accommodate special requests.
Negative Experiences
- Some customers experience communication issues, delays, and poor quality products.
- Discrepancies in stain color and hardware can occur.
- Installation issues, such as incorrect trim color, can be a problem.
- Delays in resolving issues and processing orders can be frustrating.
- High staff turnover can lead to a lack of continuity and poor service.
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