LGM Financial Services

LGM Financial Services is a company that has been revolutionizing the consumer ownership experience for over 25 years. We have been helping some of the world's largest automotive manufacturers deliver an exceptional consumer experience through F&I (Finance and Insurance) products. Our goal is to help dealerships and automotive manufacturers generate loyalty and retention with consumers by providing protection products that are designed with the consumer in mind.

Our story begins in 1998 when we launched LGM, an industry-leading F&I provider. From the very beginning, our vision has been 'responsible mobility for all', by doing what is right for our consumers, partners, and our communities. This altruistic vision has enabled us to expand our footprint and be recognized by Profitguide.com as one of the 500 fastest-growing companies in Canada eight times.

Today, LGM is partnered with more automotive brands than any other Canadian provider, distributing a full suite of comprehensive F&I products through more than 1,400 dealers across the country. Our head office is located in Vancouver, and we have offices in Oakville and Montreal.

Our Unique Advantage

Everything we do at LGM is to drive consumer loyalty for the partners we serve. Our unique advantage is in delivering a premium consumer experience by staying focused on these core competencies:

• Service Excellence: Upholding our reputation for market-leading service.
• Comprehensive Products: Enhancing loyalty and profitability through product design and satisfaction.
• Innovative Technology: Seamless, personalized digital experiences for consumers.
• Expert Training & Consultation: Improving retention by elevating the consumer experience.
• Responsible Mobility: We do what is right for consumers, partners, and our communities.

Service that Sets the Standard

At LGM, we are committed to providing exceptional service that sets the standard in the industry. We have a 0% rating on Google based on 499 consumer reviews, which is a testament to our commitment to service excellence. Our dealers have also rated us highly for claims and sales support, with 100% of dealers stating that we met or exceeded their expectations.

Culture that Inspires

LGM is a company with a culture that inspires. Our leadership team cares deeply about their employees, resulting in employees that care deeply about our customers. This is reflected in our Glassdoor reviews, where employees have praised the company for its culture and leadership.

Products that Drive Loyalty & Satisfaction

Our product strategy has always been to develop custom products that have industry-leading coverage and drive consumer loyalty. We offer a complete range of comprehensive products that provide OEMs and dealers with the convenience of a one-stop shop and peace-of-mind in knowing they are offering customers products of the highest quality.

The Partner of Choice for OEMs in Canada

LGM is the partner of choice for OEMs in Canada. We provide technology for the future of automotive, with proprietary technology that enables dealers to adapt to modern expectations. Our integrated technology delivers a more personalized, transparent experience to consumers online, and helps sales teams perform at their best through intuitive point-of-sale solutions and performance monitoring.

Learning & Development that Delivers Results

At LGM, we are committed to providing flexible performance training to help teams develop the skills and confidence to deliver an exceptional consumer experience. Our performance enhancement program, Distinction, is designed to help elite Canadian automotive dealers and dealer groups take their performance to the next level.

A Social Purpose Company

LGM is a social purpose company. We make decisions that are in the best interest of society and the environment, and place the car-buying consumer at the center of everything we do. We do what's right for our partners and communities because we believe that this drives our success.