Business Details
28 Years
experience
Emergency
services
Trusted Insurance & F&I Solutions for Automotive Dealers
LGM Financial Services has been a leader in automotive finance and insurance (F&I) solutions for over 25 years, delivering innovative products and technology-driven services to dealerships and OEM partners across Canada. Founded in 1998 in Vancouver, we expanded our operations to Oakville and Montreal while maintaining a commitment to responsible mobility and customer-centric values. Our proprietary technology platform, LGM HUB, streamlines F&I processes while our comprehensive product suiteincluding mechanical breakdown protection, loan protection, and electric vehicle coveragedrives dealer profitability and consumer loyalty.Recognized eight times as one of Canada's fastest-growing companies by Profitguide and certified as a Best Managed Company, we combine industry expertise with social responsibility to create lasting value for partners and communities.
Services
Mechanical Breakdown Protection
Prepaid Maintenance
Appearance Protection
Excess Wear Waiver
Loan Protection
Debt Waiver
Vehicle Loss Privilege
Anti-Theft Protection
Replacement Insurance
Guaranteed Asset Protection
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in automotive finance and insurance.
- Our proprietary LGM HUB platform streamlines F&I processes with real-time data.
- We offer a complete suite of industry-leading protection products for all vehicle types.
- Recognized eight times as one of Canada's fastest-growing companies.
- We partner with more automotive brands in Canada than any other provider.
Associations and certifications
- Profitguide 500
- Canadas Best Managed Companies
- Aon Hewitt Best Employer
What people say
Best-in-class experience
Excellent customer support
Highly reliable services
Award-winning service
Innovative technology solutions
Services
Mechanical Breakdown Protection
This extended warranty program protects consumers from unexpected mechanical repair costs after factory warranty expiration. Coverage includes hybrid and electric vehicles, certified technician repairs, rental car coverage, and 24/7 roadside assistance. Repairs use authorized parts and can be included in vehicle financing.
Loan Protection
Loan Protection covers payments during disability or unemployment and pays the loan balance in case of critical illness or death. It offers customizable coverage options and is underwritten by Co-operators Life Insurance Company. This product helps consumers avoid financial burdens during unexpected life events.
Vehicle Loss Privilege Program
This program provides in-store credit for vehicle replacement after total or partial loss. Benefits include up to $10,000 credit for total loss, $5,000 for partial loss, and negative equity coverage. It reduces financial burdens by bridging the gap between insurance payouts and loan balances.
Electric & Hybrid Vehicle Protection
Specialized protection for electric and hybrid vehicles covering advanced technology components, software updates, and maintenance. Plans include battery protection, charging station coverage, and repairs by technicians trained in EV-specific systems. Flexible options match consumer needs and budgets.
Guaranteed Asset Protection
GAP protection covers the difference between insurance payouts and loan balances after vehicle theft or write-offs. It includes up to $50,000 debt coverage, $1,000 deductible reimbursement, and $20,000 down payment protection. This product ensures consumers aren't burdened by unpaid loan amounts after total losses.
People
Drew Collier
President and CEO
Drew Collier leads LGM Financial Services' strategic vision and growth initiatives. With extensive automotive industry experience, he drives innovation in F&I solutions while maintaining the company's commitment to responsible mobility and customer-centric values.
Adam Hill
Founder and Executive Chair
Adam Hill established LGM Financial Services in 1998 with a vision for responsible mobility. As Executive Chair, he focuses on corporate ethics and long-term sustainability, ensuring the company maintains its reputation as Canada's F&I provider of choice.
Gad Campbell
Executive Vice President, Customer Experience
Gad Campbell oversees customer experience strategies at LGM Financial Services. He ensures seamless service delivery across all touchpoints, leveraging technology and training programs to enhance dealer-consumer interactions and satisfaction metrics.
Jake Stacey
EVP, Sales and OEM Performance
Jake Stacey leads sales and OEM performance initiatives, strengthening partnerships with automotive brands. His focus on data-driven strategies and dealer training programs has increased F&I penetration and profitability for dealership partners.
Scott Rutherford
Executive Vice President, Technology
Scott Rutherford drives technological innovation at LGM Financial Services. He oversees development of the LGM HUB platform, ensuring dealers have access to cutting-edge tools for contract management, claims processing, and performance analytics.
Questions
What F&I products do you offer dealerships?
We provide mechanical breakdown protection, loan protection, GAP coverage, prepaid maintenance, appearance protection, and specialized EV/hybrid vehicle plans to enhance dealership offerings.
How does Loan Protection benefit consumers?
Loan Protection covers payments during disability/unemployment and pays loan balances after critical illness or death, preventing financial burdens during unexpected life events.
What technology solutions support dealers?
Our LGM HUB platform offers digital POS tools, real-time performance dashboards, contract management, and claims processing to streamline dealership operations.
Are your products available for electric vehicles?
Yes, we offer specialized protection plans covering EV/hybrid components, software updates, and charging infrastructure with technicians trained in advanced vehicle systems.
How do you support dealer training?
We provide LGM Academy's hybrid training model with online courses, virtual workshops, and in-person coaching to improve F&I sales techniques and product knowledge.
What geographic areas do you serve?
We operate nationwide across Canada with over 1,400 dealership partners, offering localized support from offices in Vancouver, Oakville, and Montreal.
