Elevate Your Space with Unique Lighting Alternatives
Distinctive Lighting Concepts began in 1994 as a small lighting business located in Elmwood Kitchens' showroom in St. Catharines, Ontario. Through our dedication to offering unique and high-quality lighting alternatives, we quickly established a loyal client base and a reputation for being a trusted lighting supplier. In 2016, we moved to a larger, more accessible location on Scott Street West, allowing us to display a wider variety of light fixtures and home accessories. Over the past 25 years, we have continuously refined our knowledge, skills, and commitment to quality, leading us to become Niagara's finest lighting showroom and supplier of brand-name lighting and accessories.
Our recently launched website design (May 2021) is an extension of our showroom, offering an easy-to-use online platform for our clients to browse and shop our lighting categories. Explore our extensive selection of pendant lights, chandeliers, ceiling fans, floor lamps, outdoor fixtures, wall sconces, specialty lighting, and more. To stay updated on new fixtures, bold looks, and cool trends, be sure to follow us on Instagram.
Our Staff
Distinctive Lighting Concepts is proud to have an experienced and dedicated team of professionals committed to providing personalized customer service. Our team members, Jess and Jenny Howlett, have been serving customers' lighting needs for over 25 years. Jess, certified by the Illuminating Engineering Society, is also a qualified electrician, making him an excellent resource for addressing any technical questions. Jenny, our showroom manager, has a keen eye for design and is highly skilled at identifying the perfect lighting solution for every client. Our team approaches every client interaction with enthusiasm and dedication, ensuring a positive and rewarding experience.
Visit Our Showroom
We invite you to visit our showroom in St. Catharines, Ontario, and discover the savings and inspiration that await you. We carry a wide range of clearance items, offering up to 75% off. Our knowledgeable staff is always available to provide expert advice and help you select the perfect lighting for your home or project. Whether you are a homeowner, interior designer, or contractor, we are committed to taking the time to understand your needs and making recommendations that suit your style and budget.
Services Offered
Distinctive Lighting Concepts offers a wide range of services, making us the one-stop solution for all of your lighting needs:
1. Product Selection: With a wide variety of lighting fixtures and accessories from over 35 manufacturers, we provide our clients with numerous options to suit every style and budget. Our team is experienced in working with homeowners, interior designers, and contractors, ensuring that the selected lighting perfectly complements the space.
2. In-House Consultations: Our lighting specialists are available for in-home consultations to help you get started on your lighting project. We will collaborate with you to determine your needs, style, and budget, presenting tailored recommendations to achieve your desired aesthetic. To schedule a consultation, please contact us by phone or email.
3. Shop Online: Our new website design features a user-friendly online store where you can browse and shop a wide selection of lighting products. Our online platform allows for convenient shopping, and our experienced team is always available to assist you with any questions or concerns regarding your order.
4. Project Assistance: We work closely with interior designers, contractors, and homeowners on various projects, from single-room renovations to entire home makeovers. Trust Distinctive Lighting Concepts to provide reliable product recommendations, expert consultation, and efficient project support.
Overview of Reviews
The reviews of Distinctive Lighting are varied, with both positive and negative comments.
Positive Comments
The majority of the reviews praise the store's friendly and helpful staff, reasonable prices, and great selection. The owners, Jenny and Jess, are specifically mentioned for their expertise and exceptional service. Customers appreciate the time they take to help with lighting choices and the quality of their products.
Negative Comments
On the other hand, some customers have had poor experiences with the store. One customer reported receiving poor customer service over the phone, feeling rushed off the call. Another customer had a lengthy wait for their lights, receiving them over two months after ordering, and experiencing poor communication from the store.
Common Threads
A common thread among the positive reviews is the excellent service provided by the owners and staff. The negative reviews, on the other hand, highlight issues with customer service and communication.
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