Trust the Experts in HVAC, Refrigeration, and Mechanical Contracting
At Broadway Refrigeration, we're proud to be one of the largest and most trusted HVAC, refrigeration, and mechanical service and maintenance companies in British Columbia, serving Vancouver, Burnaby, Surrey, Richmond, Langley, New Westminster, North Vancouver, and the entire Lower Mainland for over 60 years.
Our History
Since 1957, we've taken pride in our team of highly-trained professionals who have earned industry-leading accreditations and extensive work experience. Our credentials include Project Manager Professional (PMP), Gold Seal Management (GSC), P.Eng. (professional engineer), and Red Seal Journeymen. All our field technicians have achieved their Interprovincial Red Seal Certification, or are on route to doing so. We're committed to investing in our development to deliver the best services to our clients.
Our Services
As a full-service mechanical contractor, we service, maintain, repair, and install heating, ventilation, air conditioning, refrigeration, and plumbing systems for commercial, multi-residential, and institutional markets. Our services include refrigeration systems, drainage and plumbing, hydronic heating and cooling systems, and retrofit and replacement. We work collaboratively with our clients to implement a suitable service and maintenance plan or install a mechanical system that meets the goals of all stakeholders.
Our Commitment
At Broadway Refrigeration, we're committed to providing reliable customer satisfaction and long-term solutions. We believe it's critical to invest in our development to deliver the best services to our clients. Our clients' testimonials speak volumes about our commitment to excellence. We're proud to have served our community for over six decades and look forward to continuing to provide exceptional service to our clients.
Testimonials
"I'm very impressed with Broadway and their service personnel. Thirteen years after the original construction of our townhouse complex, a problem occurred with one of the heating coils in our heat pump. We were surprised and very pleased that they recognized the issue and made the necessary repairs at a very reasonable price - one much lower than current market price. Their management team deserves high marks for their compassionate professionalism. Thank you very much." - Roger Hardy, West Vancouver
"We just wanted to give a big thank you to Willy and the crew at Broadway Refrigeration. Your staff did an exceptional job with zero distribution to our business. The customer care and attention to detail was fantastic from beginning to end. We would have no problems recommending you in the future!" - Erin Price-Emery, Co-Founder / Managing Partner SPG Realty
Customer Feedback Summary
Overview
The reviews provided offer a mixed perspective on the services offered by Broadway Refrigeration and Air Conditioning Co. Ltd. While the majority of customers have expressed satisfaction with the services provided, there are a few negative experiences that stand out.
Positive Feedback
- Customers have praised the professionalism and responsiveness of the staff, particularly the sales and service departments.
- The technical expertise of the technicians has been highlighted, with customers appreciating the quick and effective solutions provided.
- The availability of 24/7 services has been noted as a positive aspect by several customers.
Negative Feedback
- One customer experienced a flooded basement after maintenance work was performed, with the company denying responsibility.
- Another customer reported a persistent noise issue with their air conditioning unit, despite multiple visits from technicians, and felt that the company did not take the issue seriously.
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