Transforming spaces, enhancing lives
At Aim Cleaning Concepts, we pride ourselves on being a leading provider of professional residential, commercial, and construction cleaning services in the North Okanagan region. With over 30 years of experience, we have built a reputation for being prompt, detail-oriented, and customer-focused. Our team of trained and responsible local staff is dedicated to providing exceptional cleaning services that cater to the unique needs of each client.
Our Services
We understand that every client has different cleaning requirements, which is why we offer customized cleaning plans designed to meet their specific needs. Our residential cleaning services cover a range of tasks, including dusting, vacuuming, bathroom and kitchen cleaning, mopping, and cleaning common areas. We also offer natural cleaning products for clients with chemical sensitivities or personal preferences.
For commercial clients, we provide comprehensive janitorial services that ensure a clean and healthy environment for staff and customers. Our team is experienced in cleaning commercial facilities, including offices, retail stores, and strata properties. We also offer post-construction cleaning services to help builders and contractors get their projects ready for occupancy.
Our Commitment
At Aim Cleaning Concepts, we are committed to delivering exceptional cleaning services that exceed our clients' expectations. We take pride in our reputation for being reliable, efficient, and customer-focused. We believe in building long-term relationships with our clients, and we strive to maintain our professional reputation through our dedication to excellence.
Our Team
Our team is led by Jan, who is passionate about providing exceptional cleaning services that meet the unique needs of each client. Our team is comprised of trained and responsible local staff who share our commitment to excellence. We are always on the lookout for qualified cleaners who share our passion for cleaning and customer service.
Overall Experience
The reviews for Aim Commercial Cleaning are mixed, with some customers having a positive experience, while others have had issues.
Positive Feedback
Several customers have praised the company, mentioning that they have worked with fantastic teams and staff, such as Debbie, Joel, and Bruna, who are extremely helpful and efficient. Customers have also appreciated the professional service provided by Aim, citing examples of excellent cleaning, quick response to issues, and friendly and responsive staff.
Negative Feedback
However, some customers have had negative experiences with the company. One customer had difficulties with communication and received poor service from their account manager. Another customer had issues with professionalism, citing a specific manager who was unhelpful and unprofessional. Some customers have reported problems with cleanliness, with one customer stating that the company did not do a thorough job cleaning their office. One customer has also had issues with payment, stating that they were not paid for their work despite having a contract.
Employee experiences
One customer had a bad experience with a specific employee, stating that they were left waiting outside for 20 minutes after a night shift and was eventually left without a job. Another customer had issues with another employee who did not do their job properly and caused problems in the workplace.
Company Response
One customer has mentioned that the company did not respond to their issues or provide good customer service, with the manager simply ignoring their concerns.
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