Find Your Perfect Fit, Every Time.
A Local Tradition Serving Stratford and Beyond for Over 60 Years
Needles Appliance & Mattress Centre has been a trusted source for quality appliances, mattresses, and bedding in Stratford and the surrounding area for over six decades. Our family-owned and operated business prides itself on offering personalized customer service, competitive prices, and reliable products.
Expert Advice for Every Need
Our knowledgeable and friendly staff is dedicated to assisting you in finding the perfect appliances and mattresses for your unique needs and budget. We take the time to understand your requirements and provide recommendations based on your specific needs and preferences.
Comprehensive Services for Your Convenience
Beyond simply selling products, we offer a comprehensive range of services to ensure a seamless and hassle-free experience for our customers. We offer:
- Free delivery of most appliances and mattresses.
- Basic installation on most appliances.
- Efficient removal of your old appliance or mattress.
- Respectful and professional service in your home.
A Wide Selection of Quality Products
We proudly partner with leading brands to offer a wide selection of top-quality appliances and mattresses in every category, including:
- Refrigerators and freezers of all sizes and configurations
- Gas and electric ranges and cooktops
- Wall ovens and microwaves
- Dishwashers and laundry appliances
- Mattresses for every sleep style and budget
Experience the Needles Difference
At Needles Appliance & Mattress Centre, we go above and beyond to provide our customers with an exceptional shopping experience. We are committed to:
- Competitive pricing
- Unwavering customer service
- Extensive product knowledge
- Delivery and installation convenience
- Respectful and responsible practices
Come visit us today and discover the exceptional selection and personalized service that has made Needles Appliance & Mattress Centre a trusted local business for over 60 years!
Customer Satisfaction and Service
The majority of customers have had positive experiences with Needles Appliance & Mattress Centre. They praise the sales associates for their knowledge and understanding, as well as the delivery and installation staff for their courteousness and professionalism. Some customers also appreciate the competitive prices and the variety of appliance options available.
One customer noted that the store's commitment to excellent service and customer satisfaction sets them apart from other retailers. They mentioned that the staff went above and beyond, including dealing with issues that were not directly related to the appliance purchase.
Additionally, the staff at Needles are known for their ability to solve problems and make adjustments as needed. When a customer experienced a delay in the shipment of their appliance, the staff worked diligently to resolve the issue and ensure timely delivery.
Local Support and Quality Products
Many customers choose to shop at Needles Appliance & Mattress Centre because they prefer to support local businesses and appreciate the quality of the products offered. One customer mentioned that the store has been their go-to for appliance purchases since 1978, with a previous purchase lasting for 15 years without any issues.
The staff at Needles are also praised for their expert advice and recommendations, even when customers are not making a purchase at the time. One customer was given suggestions on other appliance brands and warranties, despite the store not being able to deliver to their area.
Negative Feedback
There is limited negative feedback regarding Needles Appliance & Mattress Centre. One customer noted that the store's hours of operation could be more convenient, as they close at 5:30 pm. However, it is acknowledged that COVID-19 restrictions may be affecting their hours.
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