Transforming your roof, securing your home.
At Best Buy Roofing Thunder Bay, we understand the importance of a sturdy and reliable roof over your head. That's why we've been dedicated to providing top-notch roofing services to the Thunder Bay community since 1998. Our team of experienced and Ontario-certified roofers takes pride in delivering high-quality workmanship at affordable prices, ensuring that your home or business is protected from the elements.
Our Services
We offer a wide range of roofing services to cater to your unique needs. From asphalt shingling to metal roofing, we have the expertise and resources to tackle any project. Our low slope roof solutions are designed to provide a secure and watertight seal, ensuring that your property remains safe and dry.
What Sets Us Apart
At Best Buy Roofing Thunder Bay, we're committed to providing exceptional customer service and unparalleled workmanship. Our team is fully insured, and we guarantee our work with a satisfaction guarantee. We're not just roofers; we're experts in our field, dedicated to providing solutions that meet and exceed your expectations.
Our Story
Our journey began over two decades ago, with a simple vision: to provide reliable and affordable roofing services to the people of Thunder Bay. Over the years, we've worked tirelessly to build a reputation for excellence, earning the trust of our clients and establishing ourselves as a leader in the industry.
Our Team
Our team of skilled roofers is passionate about what they do. With years of experience and extensive training, they're equipped to handle any roofing project, from minor repairs to complete roof replacements. We take pride in our crew's attention to detail, their commitment to quality, and their dedication to customer satisfaction.
Why Choose Us
At Best Buy Roofing Thunder Bay, we're more than just roofers; we're your partners in protecting your home or business. We offer reasonable pricing, flexible scheduling, and a free consultation to get you started. Our Ontario-certified roofers are fully insured, and we guarantee our work with a satisfaction guarantee.
Get to Know Us
At Best Buy Roofing Thunder Bay, we believe that building strong relationships with our clients is key to our success. That's why we invite you to get to know us better. Learn about our team, our services, and our commitment to excellence. Let us show you why we're the go-to roofing company in Thunder Bay.
Lack of Efficiency and Poor Customer Service
Several customers have had disappointing experiences with Best Buy, citing a lack of efficiency and poor customer service. Many reviewers have reported having to wait in long lines, being met with unhelpful staff, and experiencing difficulty in getting their questions answered. Some customers have even been forced to come into the store to ask questions, which seems to be the only way to get assistance.
Unclear Pricing and Inventory
Best Buy has also been criticized for unclear pricing and inventory issues. Some customers have been told one price on the phone, only to be quoted a different price in-store. Others have ordered products online, only to find that they are not available in-store or that there are issues with the order.
Tangled Phone System
The phone system at Best Buy seems to be a major source of frustration for many customers. Several reviewers have reported having to navigate a roundabout phone system, only to be met with unhelpful automated messages or inability to get through to a human representative.
Difficulty with Online Orders and Pickup
Some customers have also had issues with online orders and curbside pickup. Several reviewers have reported difficulties in placing orders, including being unable to select multiple items for pickup or having to go through multiple transactions to complete their order.
Positive Experience
However, not all experiences with Best Buy have been negative. One reviewer had a positive experience with a helpful employee named Saahana, who went above and beyond to assist with an online order. Another reviewer praised a staff member named Meg for her friendly and dedicated service.
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