Welcome to Smith Orthodontics, where we are dedicated to providing optimal specialty orthodontic care for all ages. Our goal is to combine clinical excellence with the latest advances in technology in a comfortable and caring environment.
As a certified specialist in orthodontics and dentofacial orthopedics, Dr. Drew Smith has years of experience in providing his patients with the most modern advances in orthodontics, including ceramic/aesthetic braces, self-ligating braces, Invisalign clear aligners, and Invisalign for teens. Dr. Smith has also integrated advanced digital radiography and computer analysis to help ensure that his patients receive the most effective diagnosis possible.
Meet the Team
At Smith Orthodontics, we have an exceptional team of experienced professionals who are dedicated to providing top-notch care to our patients. Our team is committed to listening to your questions and concerns, and keeping you informed of your treatment progress. We ensure that every member of our team has received comprehensive training to ensure they are equipped to provide the highest level of care.
Our team includes:
- Julie, Front Office Coordinator
- Jennifer, Front Office Coordinator
- Corrie, Office Manager/Treatment Coordinator
- Liz, Dental Assistant Level II
- Valerie, Dental Assistant Level II
- Jill, Dental Assistant Level II
- Dajana, Infection Control/Dental Assistant Level II
- Sarah, Dental Hygienist
- Jen, Dental Hygienist
- Lyndsay, Dental Hygienist
- Tracy, Finance Manager
Office Location and Hours
Our office is located at 235 N Centre Rd, Suite 301, London, ON N5X 4E7. Our office hours are:
- Monday: 8:00am to 5:00pm
- Tuesday: 8:00am to 5:00pm
- Wednesday: 8:00am to 5:00pm
- Thursday: 8:00am to 12:30pm
- Saturday: 1 Saturday per month
Scheduling an Appointment
The first step towards achieving a beautiful, healthy smile is to schedule an appointment. To schedule an appointment, please complete and submit the request form provided on our website. Our scheduling coordinator will contact you soon to confirm your appointment.
Positive Experience
The majority of the reviews are extremely positive, praising Dr. Drew Smith and his staff for their excellent service, friendly and knowledgeable attitude, and outstanding results. Many patients have had a great experience with their orthodontic treatment, with some even rating their experience as "amazing" and "unbelievable". Patients have also praised Dr. Smith's ability to make them feel at ease, his willingness to explain the process in detail, and his exceptional customer service.
Dr. Smith's Expertise
Many patients have praised Dr. Smith's expertise, citing his knowledge and skill in orthodontics. Some patients have even referred to him as the "best Orthodontist" and say that he has "unbelievable" clinical abilities. His staff is also praised for being knowledgeable and helpful, making the patients feel comfortable and at ease during their treatment.
Some Issues
However, not all reviews are positive. One patient, Al G, gave Dr. Smith a 4-star rating, stating that he lost a star because of a bad recommendation regarding a permanent bar on the back of his teeth. He had constant issues with cleaning around the bar and eventually had it removed.
Jaw Surgery and Genioplasty
One patient, Sara Natasha, gave Dr. Smith a 1-star rating, stating that he and another doctor, Dr. Joe Armstrong, "ruined her life" by performing a jaw surgery and genioplasty that she alleged was unnecessary and fraudulently billed through OHIP.
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