Save Today, Cruise Tomorrow.
At Dixie Road Medical Associates, we are proud to be your trusted family doctors for generations. Our team of experienced doctors is dedicated to providing compassionate and comprehensive medical care to patients of all ages. We understand the importance of building strong, long-lasting relationships with our patients, and we are committed to providing the highest level of care possible.
Our Services
At Dixie Road Medical Associates, we offer a wide range of services to meet the unique needs of our patients. These services include:
- Preventative care: We believe that prevention is the best medicine, and we offer a variety of preventative care services to help our patients maintain their health and well-being. From routine physical exams and vaccinations to screenings for chronic diseases, we are here to help you stay healthy.
- Patient resources: We are committed to providing our patients with the resources they need to make informed decisions about their health. From educational materials to links to trusted health organizations, we have a wealth of resources available to help you stay informed and healthy.
- Meet the team: Our team of experienced doctors is dedicated to providing the highest level of care possible. Learn more about our doctors and their areas of expertise.
- FAQ: We know that you may have questions about your health and the services we offer. Our FAQ section provides answers to some of the most common questions we receive.
Minor Ailment Prescribing with Pharmacist Mena Ibrahim
We are excited to announce that beginning Tuesday February 20 2024, Mena Ibrahim and his team will be offering pharmacy-led Minor Ailment Prescribing for our DRMA patients. This pilot project will allow patients to log onto MDM to book a same-day or next-day phone call or video call with Mena or another team member for a variety of minor health conditions. This service will help us to provide more same-day service to DRMA patients between appointments with our physician team, and will help to save urgent same-day and same-week in-office appointments for patients who require physician assessment for more complicated issues.
Booking Appointments
Patients of Dr. Attalla, Dr. Baeshu and Dr. Barwell can now book appointments online, click here to book your appointment. For all other appointments, please call us at +1 (905) 279-1700 during our business hours (Mon - Fri: 8:00AM - 8:00PM, Sat - 10:00AM - 3:00PM) to schedule an appointment.
COVID-19 Updates
The safety of our patients and staff is our top priority. We are following all recommended guidelines from the Ministry of Health to ensure the safety of our patients and staff. If you have any questions about COVID-19 or how it affects our operation, please do not hesitate to contact us.
Services and Staff
The reviews for Dixie Road Medical Associates are overwhelmingly negative, with most patients expressing frustration with the clinic's services and staff. Many patients reported difficulty booking appointments, lengthy wait times, and rudeness from staff. Some reviewers mentioned specific doctors, such as Dr. Attalla and Dr. Baugniet, who were praised for their professionalism and care, but others were criticized for their tardiness and lack of attention to patients.
Appointment Scheduling and Wait Times
Many patients had issues with booking appointments and waiting times. Some reported being put on hold for extended periods, while others were forced to wait for hours to see a doctor. This lack of availability and long wait times led to frustration and disappointment.
Communication and Customer Service
Poor communication and customer service were also major complaints. Some patients reported being hung up on or spoken to abruptly, while others felt that their concerns were not taken seriously.
Positive Reviews
Despite the overall negative feedback, there are a few positive reviews that stand out. Nando D. praised Dr. Baugniet and Bernadette for their professionalism, kindness, and compassion, stating that they felt valued and cared for. J. O. had a similarly positive experience, praising the staff for their niceness and ensuring that their needs were met.
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