At Always Plumbing & Heating, we pride ourselves on being a locally-owned and operated small business that has been serving the Edmonton area since 1998. Our team of expert plumbers and home comfort technicians is dedicated to providing top-notch service to our customers, ensuring that their homes are always comfortable and well-maintained. With our commitment to reliability and customer satisfaction, we have built a reputation for being the go-to plumbing and heating service provider in Edmonton.
Our Services
At Always Plumbing & Heating, we offer a wide range of services to meet the unique needs of our customers. Whether you're experiencing a plumbing emergency or simply need routine maintenance, our team is equipped to handle it all. We provide expert services in plumbing, heating, and cooling, including:
Plumbing Services
Our plumbing team is trained to handle all types of plumbing repairs, from leaky faucets to clogged drains and flooded basements. We also specialize in plumbing renovations, water tank repairs, and backwater valve installation. With our expertise and wide range of equipment, we can tackle any plumbing project that comes our way.
Heating Services
In the winter months, a functioning furnace is essential to keeping your home warm and cozy. Our heating team offers furnace maintenance and installation services to ensure that your heating system is running efficiently and effectively. We also provide furnace repair services to get your system up and running quickly, as well as furnace installation services for new systems.
Cooling Services
When the summer heat arrives, a reliable air conditioner is essential to keeping your home cool and comfortable. Our cooling team offers AC maintenance and repair services to keep your system running smoothly, as well as new installation services for those looking to upgrade their cooling system.
Air Quality Services
At Always Plumbing & Heating, we believe that indoor air quality is just as important as outdoor air quality. Our air quality team offers state-of-the-art indoor air purification systems to help remove allergens and germs from the air, promoting a healthier living environment.
Our Commitment to You
At Always Plumbing & Heating, we are committed to providing our customers with the best possible service and results. We do not believe in surprise bills or extra costs, which is why we offer upfront, straightforward pricing. All of our pricing is discussed and agreed upon before work even begins. We also stand behind our work with our "Always Plumbing & Heating Fixed Right or It's Free" guarantee, so you can be confident that the job will be done right the first time.
Contact Us
If you have any questions or concerns about our services or need assistance with a plumbing, heating, or cooling issue, please do not hesitate to reach out. Our 24-hour contact line is always available to answer your calls and provide FAST and FRIENDLY service.
Overall Experience
The reviews show a mixed bag of experiences with the company, with some customers having a fantastic experience while others had negative encounters.
Positive Aspects
Excellent Customer Service
Some customers praised the company's technicians for their professionalism, friendliness, and excellent communication skills. They were quick to resolve issues and provided great service.
Reliable and Efficient Technicians
Several reviewers mentioned that the technicians, such as Mackie, John, and Prince, were efficient and effective in fixing their plumbing issues.
Above and Beyond Service
Some customers felt that the service they received was above and beyond their expectations, with one reviewer mentioning that the technician was not rushed and did a great job.
Negative Aspects
Pricing Issues
One customer felt that the pricing was too high, citing a quote for a dishwasher install that was $300 more than competitors.
Poor Communication and Support
Two customers had negative experiences with the company's communication and support. They felt that the company was not trustworthy, and their communication was poor, leading to frustration and delays in resolving their issues.
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