Southwest Garden and Snow is a well-established business that has been serving the West Island, specifically Kirkland, Pointe Claire, and Beaconsfield, since 1992. We have built our reputation on providing exceptional lawn and garden care, as well as reliable snow removal services to both residential and commercial clients.
Our humble beginnings started with a couple of college students seeking to maintain 25 lawns during their first season. This modest start quickly grew to include 50 snow contracts during the winter and double the number of lawn care contracts the following summer. As a result of our dedication to providing high-quality services and our commitment to our clients, we have expanded through word of mouth and personal references over the years.
Today, we take pride in the comprehensive range of services we offer. These include lawn care, yard services, difficult installations, fertilizer programs, lawn rejuvenation, tree pruning, as well as residential, commercial, and industrial snow removal. Our services are designed to cater to the unique needs of our clients, and we strive to exceed their expectations in every aspect of our work.
We understand that some of our clients are seniors who may find the costs of maintaining their homes after retirement to be a significant burden. To help alleviate this burden, we are registered with Revenu Quebec, and we can provide invoices for the tax credit for home support services for the elderly. This tax credit can help take a bite out of the costs of lawn maintenance and snow removal services, providing valuable financial relief to our clients.
Home Lawn & Garden Services
At Southwest Garden and Snow, we offer a range of home lawn and garden services designed to help our clients maintain beautiful and healthy outdoor spaces. Our services include:
- Lawn care: We provide timely and efficient lawn care services, using professional-grade equipment that performs skilfully. Our schedule rarely varies, so our clients can expect us to be on the same day every week at the same time.
- Paver installation: We specialize in design and hard-scape installation using state-of-the-art materials that resist salt, colour through, and include a transferable lifetime warranty (Techo-Bloc).
- General work: We can transport, demolish, build, rebuild, and rejuvenate anything, providing our clients with a comprehensive range of services.
- Spring & Fall clean-ups: We offer cleanings for non-contracted customers at an hourly rate.
- Cedars and hedges: We have the skill and expertise to skillfully cut cedars and bushes, from topiary to extreme compressions, without causing harm to the plant.
- Garden & lawn: We can help our clients plan their garden spaces, providing them with beautiful blooms all summer through fall. We can also re-grass lawns for instant rejuvenation, allowing our clients to enjoy their lawns immediately.
Snow Removal Services
At Southwest Garden and Snow, we provide reliable snow removal services to the area surrounding the Lakeshore General Hospital, Pointe Claire, Kirkland, and Beaconsfield. Our sidewalk services are also available, and we are ready for action as soon as the snow begins to fly. We pride ourselves on being reliable, and our team is always on call when the weather turns cold.
Our commercial clients rely on us to maintain their common and private areas, ensuring that their homeowners can move about their properties safely. We have the equipment and expertise to handle even the largest commercial lots, ensuring that they are open and clear for heavy traffic before 6 am.
Our commercial entryways are always well looked after, with our equipment always on hand to ensure that entries are cleared often. We have reliable emergency equipment available to ensure prompt service, and our concentrated approach ensures that our clients receive the highest quality of service, no matter the weather.
Southwest Garden & Snow Reviews Summary
Excellent Service and Customer Experience
Southwest Garden & Snow has received an overwhelming number of positive reviews praising their excellent service, professionalism, and reliability. Many customers have expressed their satisfaction with the company's snow removal and lawn care services, highlighting the attention to detail and prompt communication from the team. Dan, the owner, has been mentioned multiple times for his excellent customer service and willingness to go above and beyond to ensure customer satisfaction.
Praises for the Driver and Team
The drivers and team members of Southwest Garden & Snow have been commended for their friendly and professional demeanor, with some customers appreciating the early morning courtesy calls to let them know when the team would be arriving to clear their driveways. The team's meticulous attention to detail and ability to tackle difficult areas, such as the bottom third of a driveway, have also been praised.
Concerns with Capacity and Communication
However, a few customers have expressed concerns about the company's capacity to handle a large number of customers in certain neighborhoods, leading to issues with snow removal timing and incomplete services. There have also been instances where the company's communication has been perceived as unprofessional and unwilling to receive feedback.
Conclusion
Overall, Southwest Garden & Snow has received an overwhelming number of positive reviews, with customers praising their excellent service, professionalism, and reliability. While there have been some concerns raised about capacity and communication, the majority of customers have had a positive experience with the company.
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