You won't need us if you don't need to worry?
At Hardwood Plus, we pride ourselves on being the premier destination for all your flooring needs in Hamilton and the surrounding areas. With over three decades of experience, we've established ourselves as a trusted and reputable name in the industry. Our showroom boasts an impressive selection of high-quality solid hardwood, engineered hardwood, waterproof, and bamboo flooring options from top brands around the world.
Exceptional Service and Expertise
What sets us apart is our exceptional service and extensive knowledge of the flooring industry. Our team of trained professionals is dedicated to understanding your unique needs and preferences, ensuring a personalized experience. We take the time to learn about your flooring requirements, helping you find the perfect floor for your home or business. Whether you're a homeowner, business owner, or builder, we're committed to providing you with the highest level of expertise and guidance to make informed decisions.
Quality and Selection
Our showroom is meticulously curated to showcase an extensive range of flooring options, including solid hardwood, engineered hardwood, waterproof, and bamboo flooring. We work closely with top brands in the industry to bring you the best selection of high-quality products at competitive prices. You'll find an array of styles, finishes, and species of wood to suit your taste and preferences.
Why Choose Hardwood Plus?
Here are just a few reasons why our customers trust us with their flooring needs:
- Largest selection of solid hardwood flooring in Hamilton
- Exceptional service and technical expertise
- Professional guidance and personalized attention
- Top quality products from renowned brands
- Convenient location in Hamilton, Ontario
Get in Touch
At Hardwood Plus, we're committed to providing an outstanding experience for our customers. Whether you're looking for high-quality flooring options, expert advice, or exceptional service, we're here to help. Contact us to schedule a free in-home consultation, visit our showroom, or schedule a meeting with one of our experts.
Positive Experiences
The majority of customers had a positive experience with Hardwood Plus, citing excellent customer service, knowledge, and professionalism from sales representative Rocco. Many reviewers praised Rocco's ability to explain complex processes and options, provide helpful advice, and accommodate their needs. Installers, such as Graham, were also commended for their meticulous and professional work.
Negative Experience
However, one customer, Christina Pellegrini, had a particularly poor experience. She described the owner as rude, dismissive, and accusatory, stating that he made them feel uncomfortable and unwelcome. The reviewer felt that the lack of respect and poor customer service led them to take their business elsewhere.
Overall
Despite the negative experience, the majority of customers were extremely satisfied with their interactions at Hardwood Plus. Rocco's knowledge and professionalism set the tone for a positive experience, and installers like Graham provided top-notch work. It is crucial for Hardwood Plus to address the negative experience and work to ensure that all customers feel welcome and respected.
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