Protecting your business, 100% guaranteed.
At Sonitrol Canada, we understand the importance of security and peace of mind for your business. As a leading provider of comprehensive security solutions, we offer a wide range of services designed to protect every aspect of your operation. From access control to surveillance cameras, our team of security system consultants is dedicated to providing tailored solutions to meet the unique needs of your industry.
Our Story
Sonitrol Canada has been dedicated to refining and updating its unique impact-activated audio verification technology for over five decades. Founded to maximize the efficiency of local law enforcement agencies' time and resources, our alarm verification technology and protocols have built an unrivaled reputation with police departments throughout Canada. With a proven track record of apprehending burglars and intruders, we pride ourselves on providing 100% volumetric coverage of businesses, schools, and homes, all monitored in real-time.
Our Services
Our security services include access control, audio intrusion, surveillance cameras, digital video, fire detection, and more. We offer customized solutions to meet the unique needs of various industries, including business services, construction, dealerships, education, faith-based, financial services, food processing, government, healthcare, hotel, licensed producer, manufacturing, nonprofit, pawn shops, property management, restaurants, retail, and warehouse & distribution.
What Sets Us Apart
Our technology sets us apart. The ability to verify an alarm event in real-time gives Sonitrol unrivaled credibility with local law enforcement. That's why we have the best apprehension rate in the industry - and the fewest dispatches for false alarms. Our integrated system allows us to customize a solution to include other services, providing a comprehensive security solution for your business.
Overall Satisfaction
The majority of the reviews indicate a negative experience with the company, with most customers rating their experience as one star. There are complaints about overpriced services, unprofessional sales behavior, and issues with the cancellation policy.
Specific Concerns
- Overpriced Services: Several customers have expressed dissatisfaction with the cost of the services provided, comparing them unfavorably to competitors.
- Unprofessional Sales Behavior: There are reports of aggressive sales tactics, with one customer even having a salesperson hang up on them when they expressed disinterest.
- Cancellation Policy: Customers have criticized the strict cancellation policy, which requires them to continue paying until the end of their contract, even if they no longer use the service.
Positive Feedback
Despite the negative reviews, there are a few positive comments. Some customers have expressed satisfaction with the service, noting that any issues they encountered were resolved quickly and professionally. One reviewer even recommended the company for employment seekers due to its good location and night shifts.
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