Business Details
50+ Years
experience
Emergency
services
Customized Residential & Commercial Security Solutions in Ottawa
Henderson Security has been a trusted name in Ottawa's security industry for over six decades. Founded in 1959 by Bob Henderson, we pioneered electronic security solutions in Eastern Canada and played a foundational role in establishing the Canadian Security Association. Our legacy of innovation continues today with advanced residential and commercial security systems, including smart home technology, remote video monitoring, and VoIP services.With 20,000+ installed systems and 300,000+ devices deployed, we combine cutting-edge technology with personalized service to protect homes, businesses, and construction sites. Our team of certified professionals delivers customized solutions backed by 24/7 monitoring and a commitment to local community partnerships, including our award-winning homebuilder program that provides free security systems for model homes.
Services
Residential Security
Commercial Security
Remote Video Monitoring
VoIP Services
Home Builders Program
Details
- Year established: 1959
Highlights and features
- 64 years of local security expertise in Ottawa
- 20,000+ residential systems installed
- 24/7 live video monitoring with 80% theft reduction
- Locally owned and operated since 1959
- Free model home security packages for builders
Associations and certifications
- Canadian Security Association (CANASA)
What people say
Professional and friendly
Most updated security options
Fast service
Knowledgeable salespeople
Great staff
Services
Residential Security
Our residential security solutions combine smart home automation with professional monitoring. Systems include burglar alarms, video surveillance, medical emergency alerts, and cellular backup. Each installation features a free in-home evaluation and professional setup by certified technicians. With over 20,000 systems installed, we provide customized protection for Ottawa homeowners.
Commercial Security
Comprehensive commercial security packages protect businesses with burglar alarms, video monitoring, and access control. Features include fire sprinkler monitoring, outdoor storage protection, and multi-unit synchronized systems. Our solutions serve diverse industries including retail, construction, and government facilities. Advanced analytics track customer traffic patterns and enhance security protocols for commercial properties.
Remote Video Monitoring
24/7 remote video monitoring with live operator intervention deters theft in large outdoor locations. Systems use two-way voice communication to stop incidents in real-time, reducing property loss by 80%. Ideal for construction sites, car dealerships, and builder sites. Compatible with existing camera systems and provides cost-effective security for remote locations.
VoIP Services
Business VoIP solutions deliver cost-effective communication systems with cloud PBX capabilities. Features include IP PBX integration, multi-tenant building support, and unified voice/data systems. Our services reduce telecom costs while improving collaboration for small businesses and enterprises. Solutions include hosted phone systems and advanced features for improved business efficiency.
Home Builders Program
Exclusive program for homebuilders offering free $2,000 security packages for model homes. Includes smart home technology demonstrations and temporary access codes for off-hour showings. Partners receive special pricing and professional monitoring for unoccupied models. Enhances homebuyer experience with interactive smart technology displays and security upgrades.
People
Troy Brake
President and Part Owner
Troy Brake joined Henderson Security in 2006, rising from residential sales to become President and Part Owner by 2017. With experience in car sales and a passion for security solutions, he leads the company's strategic direction while maintaining family life in Aylmer, QC with his wife and two children.
Questions
What residential security services do you offer?
We provide smart home automation, burglar alarms, video surveillance, medical emergency alerts, and cellular backup monitoring for homes in Ottawa and surrounding areas.
How does remote video monitoring work?
Our system uses live operators who engage with intruders via two-way voice communication when motion is detected, reducing theft by 80% for construction sites and commercial properties.
Do you offer commercial security solutions?
Yes, we provide comprehensive commercial security including access control, fire monitoring, outdoor storage protection, and multi-building synchronized systems for businesses of all sizes.
What is your homebuilder program?
Our program offers free $2,000 security packages for model homes, interactive smart technology displays, and special pricing for builders creating 25+ homes annually.
Are your services available 24/7?
Yes, our security monitoring and emergency response services operate 24 hours a day, 7 days a week with live operators available for immediate intervention.
