Your trusted attorney for over 40 years
At Sims Countertops, we are proud to be Sault Ste. Marie and Algoma's preferred destination for countertops for over 60 years. Our commitment to ensuring each and every homeowner is satisfied has allowed us to build a reputation for providing high-quality countertop solutions that meet our clients' unique needs and budgets.
Our Story
Established in 1954 by Henry Sims, our company has been built on a foundation of quality, customer service, and community involvement. From our humble beginnings in a 1,200 sq. ft. shop on Bainbridge St. to our current 6,000 sq. ft. facility on Great Northern Rd., we have continued to grow and evolve to meet the changing needs of our clients. Today, we are proud to be a family-owned and operated business, guided by the values of our founder and dedicated to providing exceptional service and products to our clients.
Our Services
At Sims Countertops, we offer a comprehensive range of services designed to help homeowners and professionals alike create the kitchen of their dreams. From our extensive selection of surface options, including laminate, solid surface, quartz, granite, and wood, to our expert measuring, fabrication, and installation services, we have everything you need to transform your space. We also carry a range of complementary products, including cabinet doors and undermount sinks, to help you complete your look.
Why Choose Sims Countertops?
There are many reasons to choose Sims Countertops for your countertop needs. Not only are we a local business, committed to supporting our community, but we also offer unparalleled quality, service, and products. Our team of experts is dedicated to guiding you every step of the way, from selecting the perfect surface to measuring, fabricating, and installing your new countertops. We guarantee our product will be the best on the market, and we stand behind our work with a commitment to exceptional customer service.
Get Inspired
Take a look at our inspiration gallery to see what's possible with Sims Countertops. From modern and sleek to traditional and timeless, we have the expertise and products to help you bring your vision to life. Trust the experts at Sims Countertops to help you transform the most important room in your house into the space you've always dreamed of.
Overall Experience
The overall experience with Sims Countertops is a mixed bag, with some customers having a great experience and others having a poor one.
Positive Aspects
- Friendly and Professional Staff: Many customers praised the staff at Sims Countertops for being friendly, informative, and professional. They were helpful in providing estimates, answering questions, and guiding customers through the selection process.
- Great Customer Service: Several customers appreciated the great customer service they received, with staff who cared about their project and went the extra mile to help.
- Wide Selection and Competitive Pricing: Sims Countertops offers a wide selection of countertops, including granite and laminate options, at competitive prices.
- Smooth Installation: Some customers reported a smooth and quick installation process, with professional and friendly installers.
Negative Aspects
- Poor Communication and Service: One customer had a terrible experience with the owner Barry Sim, citing poor communication, rudeness, and unacceptable language. This customer did not receive the service they expected, and the job was not completed to their satisfaction.
- Subpar Product Quality: Another customer was unhappy with the quality of the laminate countertop they purchased, citing poor durability and the need to "baby" the product.
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