Trust us to get the job done right, every time!
At Mr. Sweep Niagara, we take pride in being the leading chimney sweeping and maintenance service provider in the Niagara Region since 1981. With over 35 years of experience, we have built a loyal customer base that trusts our professional service, year after year. Our team of highly trained and fully licensed technicians is dedicated to providing top-notch services to ensure the safety and efficiency of your chimney, eavestroughs, and windows.
Our Story
Our journey began with a passion for providing exceptional chimney sweeping services to homeowners in the Niagara Region. Over the years, we have expanded our services to include eavestrough cleaning and window washing, catering to the growing needs of our customers. We have always prioritized our customers' satisfaction, and our commitment to quality communication has earned us a reputation for being the go-to service providers in the region.
Our Services
At Mr. Sweep Niagara, we offer a comprehensive range of services designed to keep your home or office in top condition. Our services include:
- Professional Chimney Cleaning and Sweeping: We provide thorough cleaning, sweeping, and general maintenance of your wood-burning fireplace or stove to prevent chimney fires.
- Eavestrough Cleaning: Our team of experts will keep your eavestroughs and downspouts clean and free-flowing to prevent leaks and overflows.
- Window Washing: We provide thorough and safe window cleaning services for your home or office, ensuring a sparkling clean finish.
Our Commitment
We prioritize our customers' satisfaction above all else. Our cleaning services are affordable, and our experts are highly trained to ensure exceptional results. If for any reason you aren't happy with our services, we will come back and clean the specific areas that didn't meet your expectations. We believe in building long-term relationships with our customers, and we strive to exceed your expectations with every service call.
Disappointing Experiences
The reviews highlight two instances where the customer service and work quality fell short of expectations. Michelle DeJong's experience was particularly disturbing, as the company failed to reconnect the damper on her fireplace, leading to a major issue when the front fell off just a week later. Despite reporting the issue, the company took it lightly and did not take immediate action, leaving DeJong to deal with the consequences.
Positive Reviews
On the other hand, several customers had excellent experiences with the company. Lisa Rose-Reynolds praised their fast and efficient service, friendliness, and informative approach. Rob L. and John Doe also had positive reviews, citing the company's quick response time, good pricing, and excellent work. All three customers highly recommended the company.
Red Flags
However, there were some red flags raised by customers. Jon C.'s review raised concerns about the company's payment terms, warning customers not to pay until the job is complete. He alleged that the company would take the money and forget about the remaining work.
Be the first to review Mr Sweep Niagara.
Write a Review