Trust the Professionals - Your Partner in Jewellery
Zibi's Jewellery Centre is a family-owned and operated business located in Welland, Ontario. With over 40 years of experience, our expert team is dedicated to providing exceptional service and craftsmanship in the world of custom jewellery design, repairs, and watchmaking.
Our Services
At Zibi's Jewellery Centre, we pride ourselves on our unique custom jewellery designs, created by our very own goldsmith and owner, Zibi. Our in-store collection features one-of-a-kind pieces made from gold, silver, and amber, which cannot be found anywhere else. Our expertly trained staff is happy to guide you through our selection, ensuring that you find the perfect piece to celebrate your special occasion, anniversary, or milestone event.
In addition to custom designed jewellery, we also offer jewellery repairs, watch repairs, and clock repairs. Our team of skilled craftspeople, led by our experienced goldsmith and watchmaker, Zibi, are dedicated to providing you with honest advice and knowledgeable service. With over 40 years of experience, we understand the importance of attention to detail and quality workmanship.
Custom Designed Jewellery
Whether you are celebrating an engagement, anniversary, or milestone event, our custom designed jewellery is designed to make your momentous occasion unforgettable. Our unique collections, created by Zibi, exclusively available at our store, feature stunning pieces made from gold, silver, and amber that cannot be found anywhere else.
Jewellery Repair
Our team of skilled craftsmen, led by our expert goldsmith and watchmaker, Zibi, have over 40 years of experience in jewellery repairs. We understand the importance of attention to detail and quality workmanship in jewellery repairs. We take the time to know you, your taste, and requests, ensuring that you receive the best possible service.
Watch Repair
Zibi's Jewellery Centre also specializes in on-premise watch repairs and instant watch battery changes. Our team of skilled craftsmen, led by our expert goldsmith and watchmaker, Zibi, are dedicated to providing professional, high-quality workmanship and are committed to ethics, knowledge, and customer protection.
Clock Repair
Zibi's Jewellery Centre offers servicing repairs for Grandfather clocks as well as Antique clocks. Our experienced team is dedicated to providing professional, high-quality workmanship, and ensuring that repairs and service are completed with delicate care and as timely as possible.
Overall Experience
The reviewers have had a mix of positive and negative experiences with Zibi's jewelry and watch repair services.
Positive Experiences
Many reviewers have praised Zibi's work, citing excellent service, high-quality repairs, and reasonable prices. They have commended Zibi's professionalism, knowledge, and attention to detail.
Negative Experiences
However, some reviewers have had disappointing experiences, including instances of rude customer service, damage to expensive jewelry, and poor repair work that resulted in the alteration of a precious stone.
Specific Issues
Some specific issues mentioned by reviewers include scratching of a Rolex watch during a strap change, and the alteration of a black sapphire stone during a ring resizing, which resulted in the loss of its sparkle and color.
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