Business Details
50+ Years
experience
Emergency
services
Trusted Auto Collision Repair in Waterdown, ON
Waterdown Collision has been a family-owned and operated business since 1974, dedicated to providing exceptional collision repair services. Our commitment to 100% customer satisfaction is reflected in our state-of-the-art facility, lifetime warranty on repairs, and a team of highly trained technicians certified by industry standards such as I-CAR Gold Class and Manufacturer Certification. We specialize in collision and body repair, dent removal, auto body painting, fleet services, glass repair, and vehicle detailing, using the latest technology and OEM replacement parts.Our services extend to rust control, custom window tinting, and wheel refinishing, ensuring comprehensive solutions for both personal and commercial vehicles. With a focus on transparency, we handle direct insurance claims, offer on-site rental cars, and provide complimentary shuttle services. Recognized as Readers Choice Best Collision Repair Shop for 14 years, we combine decades of experience with a personalized approach to deliver trusted, premium service to every client.
Services
Collision Repair
Dent Repair
Auto Body Paint
Fleet Services
Glass Repair
Vehicle Detailing
Rust Control
Window Tinting
Wheel Refinishing
Details
- Year established: 1974
Highlights and features
- Family-owned since 1974 with a legacy of trust and quality.
- Lifetime warranty on all collision repair services.
- Certified technicians with I-CAR Gold Class and OEM training.
- On-site rental cars and complimentary shuttle services available.
- Awarded Readers Choice Best Collision Repair Shop for 14 consecutive years.
Associations and certifications
- CAA Approved Collision Centre
- I-CAR Gold Class Rated Facility
- Manufacturer Certified Repair Facility
- Aluminum Certified
What people say
Excellent service
Lovely staff
Professional
Complete service
Highly recommend
Services
Collision Repair
Our collision repair service addresses vehicle damage from accidents using advanced technology and OEM parts. Technicians with I-CAR Gold Class certification ensure precise structural and cosmetic restoration. The process includes frame realignment, panel replacement, and paint matching to factory standards, backed by a lifetime warranty.
Fleet Services
Fleet services cater to businesses with vehicle downtime concerns. We offer rapid turnaround for trucks and buses, including maintenance, paint/bodywork, and insurance claim assistance. Our facility handles large vehicles up to 55 feet with towing and pick-up/drop-off options to minimize operational disruption.
Vehicle Detailing
Professional detailing includes hand washing, polishing, and interior deep-cleaning to restore vehicles to like-new condition. Services extend to upholstery steam cleaning, dashboard sanitization, and tire care, available as a standalone service or post-repair enhancement to maintain vehicle aesthetics and value.
Glass Repair
Glass repair covers windshield replacement, crack repairs, and door glass services using manufacturer-certified techniques. Our facility ensures proper installation of safety systems in modern vehicles, with custom tinting options available to enhance privacy and UV protection.
Rust Control
Rust control services apply Krown Rust Control products to prevent corrosion from road salts. The treatment involves moisture displacement and protective coating application on vulnerable metal surfaces, extending vehicle lifespan while maintaining environmental safety standards.
People
Domenic & Margaret DiFelice
Founders
Established Waterdown Collision in 1974, instilling values of quality and customer care that continue to define the business today.
Max DiFelice
President
Third-generation leader with decades of experience, overseeing operations and maintaining the shop's reputation for excellence and innovation.
Brandon
Senior Advisor
Expert estimator with specialized knowledge in insurance claims and collision repair processes, ensuring accurate assessments and client guidance.
Wendy
Customer Service Team Leader
Manages client relations with a focus on clear communication and satisfaction, coordinating support throughout the repair journey.
Arthur
Production & Quality Control Manager
Ensures all repairs meet manufacturer specifications through rigorous quality checks and oversight of technical staff performance.
Questions
Is my vehicle a total loss if the frame is damaged?
No. A vehicle is only totaled if repair costs exceed its insured value. Our technicians use advanced tools to restore unibody structures to factory specs.
Can you match my vehicle's paint color accurately?
Yes. We use specialized paint systems to ensure perfect factory-matched finishes for every repair.
Do you offer rental cars during repairs?
Yes. We are a certified Hertz/Torq depot with on-site rentals and loaner vehicles available for customers without coverage.
Are repairs covered by a warranty?
All repairs include a lifetime warranty, guaranteeing quality and customer satisfaction.
How long will repairs take?
Repair timelines depend on complexity. Your advisor will provide a detailed estimate based on the required work.
Do you handle insurance claims?
Yes. We work directly with insurance companies to streamline claims and minimize client involvement.
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