WE GET THE JOB DONE RIGHT - THE FIRST TIME.
Welcome to SMR Diesel Trucks, your one-stop diesel truck, heavy duty & light duty repair and parts shop located in Lac La Biche, AB. With over 28 years of experience serving the Lac La Biche region, we have built a reputation for providing exceptional service and repairs to our customers. Our team of trained technicians and repair specialists are dedicated to getting the job done right the first time.
Our state-of-the-art facility boasts an impressive capacity with 12 repair bays, allowing us to provide service for light duty and heavy duty vehicles, trailers, and specialty equipment. We pride ourselves on treating each customer with honesty and respect, providing them with quality service and repairs every time they visit us.
Services Offered
At SMR Diesel Trucks, we offer a wide range of services to meet the needs of diesel operators. Our specialties include engine diagnostics, inspections, regular maintenance, and any repair or part replacement. We work on most makes and models, including diesel trucks, buses, tractor trailers, and automotive gas-diesel vehicles.
Our services include:
- Engine repair and diagnostics
- CVIP inspections
- Routine maintenance
- Trailer inspections
- Powertrain repairs
- Out-of-Province inspections
- Bus inspections
- Part sales
We are an authorized Cummins heavy duty engine warranty repair facility, ensuring that our customers receive the best possible service and repairs for their Cummins engines. Our fully stocked parts department allows us to meet the needs of parts sales, replacements, and repairs. If we don't have the needed part in stock, we'll special order it for you!
Expert Repair You Can Trust
At SMR Diesel Trucks, we provide thorough diagnostics and expert repair you can trust. Our mechanics are highly trained and experienced, providing our customers with the peace of mind that their diesel engines and vehicles are in good hands. Whether it's diesel engine failures, mechanical issues, broken A/C, or any other issue, we've got you covered.
Quality Parts & Service
In addition to our expert repair services, we also offer quality parts and service. Our fully stocked parts department ensures that we have the parts you need when you need them. From heavy-duty repairs to parts sales, you can expect quality service and parts from SMR Diesel Trucks.
Meet Our Team
Our team of skilled heavy duty and automotive technicians are dedicated to providing quality service and repairs to our customers. Our team members include Stephane Jobin, Owner; Fahad Khokhar, General Manager; Grant Modahl, Senior Parts Technician; Geoff Hibbs, Service Advisor; Karen Suhan, Administrative Support; Duane Rozka, Outside Parts & Sales; Randy McDonald, Senior Technician; Kevin Janzen, Lead Hand; Justin Turpin, 3rd Year Heavy Duty Apprentice; Chris McNutt, Heavy Duty Apprentice; Lyle Gaetz, Shipper & Receiver.
Brand Partners
We work with major brands you trust to keep your truck on the road. Our brand partners include Cummins, Hendrickson, Meritor, Haldex, Stemco, Grote, and more.
Contact Us
If you have any questions about our services or would like to book an appointment, please don't hesitate to contact us. Our hours of operation are Monday-Friday 8:00am-5:30pm, and our phone number is 780-623-7100. We offer after-hours parts at 780-623-0391 and delivery options for your convenience. We look forward to serving you!
Review Summary
Overall Positive Feedback
The majority of the reviews are overwhelmingly positive, with customers expressing satisfaction with the quality of service, staff knowledge, and the welcoming atmosphere. The reviews highlight the excellent service, knowledgeable staff, and quick solutions provided by the establishment. Many customers have expressed their gratitude for the support provided by the business to the community and have recommended the shop to others.
Service and Staff Quality
Many reviewers praised the staff for their knowledge and expertise, stating that they are the "smartest mechanics in Alberta." The staff's friendly and welcoming nature was also mentioned frequently, making customers feel comfortable and valued. The service manager was particularly highlighted for his professionalism and friendly demeanor.
Reliability and Trust
Several reviewers mentioned that the establishment is reliable and trustworthy, with one customer stating that it's an "excellent business to work with." The quick and efficient solutions provided by the mechanics instilled confidence in the customers, who appreciated the honesty and transparency of the service.
Negative Feedback
There were a couple of negative reviews, primarily concerning issues with unprofessional service and unqualified mechanics. However, these instances were rare and did not seem to negatively impact the overall positive perception of the business.
Be the first to review SMR Diesel Trucks.
Write a Review