The CLEAN You Expect. The SERVICE You Deserve
At ServiceMaster Clean of Moncton, we take pride in being the commercial cleaning experts in Moncton, Dieppe, Riverview, and surrounding areas. With over 25 years of experience, we have established ourselves as a reliable and trusted partner for businesses seeking top-notch cleaning and janitorial services. Our team of highly trained and certified professionals is committed to providing exceptional service, tailored to meet the unique needs of each client.
Our Mission
Our mission is to maintain consistently clean, healthy, and safe facilities for our clients. We strive to exceed expectations, every single time, by providing outstanding professional office cleaning and commercial janitorial services. Our focus on innovation, quality, and customer satisfaction has earned us a reputation as one of the leading commercial cleaning companies in the region.
Our Services
We offer a comprehensive range of commercial cleaning and janitorial services, including housekeeping, kitchen cleaning and sanitizing, restroom cleaning and restocking, dusting, waste removal, window washing, and hard-surface floor cleaning and refinishing. Additionally, we provide value-added services such as disposable products, carpet cleaning, spot removal, and maintenance programs, fabric divider cleaning, and post-construction cleaning.
Our team is dedicated to providing exceptional service, using the most advanced products and equipment, and adhering to the highest standards of quality and safety. We understand the importance of maintaining a clean and healthy environment, and we take pride in being a trusted partner for businesses seeking to enhance their corporate image and provide a healthy and safe environment for their employees and customers.
Our Commitment
At ServiceMaster Clean of Moncton, we are committed to delivering exceptional service, every single time. We guarantee our work, and if we don't meet your expectations, we will work to correct it immediately. We take pride in being a business that is built on trust, quality, and customer satisfaction.
Business Practices
Many customers have reported experiencing unprofessional and dishonest business practices with Service Master. One reviewer was quoted for a job and agreed upon a deposit amount, only to be pressured into paying twice the estimated cost before the job began. Another issue arose when the company charged a customer's credit card twice, resulting in a double payment.
Customer Service
The customer service experience with Service Master has also been negative. One reviewer was treated rudely by a manager when asking questions about their credit card payment. The manager refused to provide information about the error message and did not investigate further. Another reviewer reported being bullied into paying more than expected and feeling disrespected and unvalued as a customer.
Professional Conduct
Service Master has also been criticized for its lack of professionalism and integrity. One reviewer reported being accused of not having the funds to pay for a job upon completion, despite already being charged the full estimate. Another reviewer felt that the company would not provide a good reference for them, despite working with them for a long time.
Overall Experience
As a result of these negative experiences, many customers would not recommend Service Master to others. The company's business practices, customer service, and professional conduct have all been called into question.
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