Experience the Fun, Trust the Experts!
Irwin Supply is Eastern Ontario's oldest and most respected Powersports Dealer, serving you since 1937. We are an authorized Honda, Yamaha, KTM, Discovery, and Canada Trailer dealer, offering a vast selection of motorcycles, ATVs, side X sides, snowmobiles, lawn/garden, power equipment, marine, trailers, and more.
Our Mission
At Irwin Supply, our mission is to provide exceptional customer service, ensuring that our customers have an outstanding experience. Our team of knowledgeable and friendly staff is dedicated to helping you find the perfect vehicle, part, or accessory to suit your needs. We strive to build long-lasting relationships with our customers, providing them with top-notch guidance, support, and maintenance for their powersports vehicles.
Our Services
As a full-service Powersports Dealer, we offer a wide range of services to cater to your needs. Our Parts Department carries an extensive selection of parts and accessories for your motorcycle or powersports vehicle. If we don't have it in stock, we're happy to order it for you. Our knowledgeable parts staff is ready to assist you in finding the right parts and accessories to keep your vehicle running in optimal condition.
Our Service Department is equipped to handle all your repair and maintenance needs. Our experienced technicians are trained to work on a variety of powersports vehicles, and we use only genuine parts to ensure the highest quality of workmanship. From routine maintenance to complex repairs, we're committed to getting you back on the road or trail as quickly as possible.
Why Choose Irwin Supply?
With over 80 years of experience in the powersports industry, Irwin Supply has established a reputation for excellence. We're proud to be an authorized dealer for some of the world's leading manufacturers, including Honda, Yamaha, KTM, and Discovery. Our commitment to customer satisfaction, combined with our extensive knowledge and expertise, makes us the go-to destination for powersports enthusiasts in Eastern Ontario.
Our Values
At Irwin Supply, we believe in building relationships, not just selling products. We're dedicated to providing exceptional customer service, being honest and transparent in all our interactions, and continually improving our knowledge and skills to better serve our customers. We strive to create a fun and welcoming environment, where our customers feel valued and supported.
Irwin Supply Reviews Summary
Overall Experience
The majority of reviews from customers of Irwin Supply are positive, praising the staff's knowledge, helpfulness, and excellent customer service. Some customers have had issues with pricing and honesty, but these negative experiences seem to be the exception rather than the rule.
Positive Reviews
Many customers have had excellent experiences with Irwin Supply, citing the knowledgeable and helpful staff, including Troy Blackadder, Mark, and Matt. They have praised the efficiency, professionalism, and courtesy of the staff, as well as the quality of the products and services offered. Some have even reported discounts, flexible pricing, and a willingness to work with customers to find solutions.
Negative Reviews
One customer, Heidi Licursi, had a very negative experience, reporting being ripped off when purchasing a chain for her son's dirt bike. Another customer, Kelly Huntington, complained about poor customer service, saying the staff was dishonest, unhelpful, and rude.
Conclusion
Irwin Supply appears to have a strong reputation for excellent customer service, knowledgeable staff, and high-quality products. While some customers may have had negative experiences, these issues seem to be isolated and are not representative of the overall experience at Irwin Supply.
Be the first to review Irwin Supply.
Write a Review