TRUST YOUR HOME COMFORT TO THE CREATURES!
At Creature Comforts, we're not just a heating and air conditioning business - we're a family-owned and operated establishment dedicated to providing top-notch home comfort solutions to the community of Burlington and beyond. Founded in 2010 by brothers Grant and Dale Gray, our mission is to treat our clients like family, building relationships and providing exceptional service that sets us apart from the rest.
Our Story
From the warm greeting you receive from our mum, Helen, who's always at the helm of our phones, to the behind-the-scenes operations overseen by our dad, John, the Gray family ensures your comfort is our top priority. We're not just about fixing furnaces and installing air conditioners; we're about building relationships, sponsoring local events, and being a strong community partner. When you choose Creature Comforts, you're not just a client - you're an extension of our friends and family.
Our Services
At Creature Comforts, we offer a wide range of services designed to keep your home comfortable, no matter the season. From air conditioner servicing to furnace installations, our team of certified professionals is dedicated to providing expert solutions that meet your unique needs. Our services include:
- Heating and cooling system installations and repairs
- Air conditioner servicing and maintenance
- Furnace installations and repairs
- Commercial refrigeration services
- Radon measurement and mitigation
- Water purification solutions
- Indoor air quality improvement
- Financing options and rebates
Our Team
Meet the faces behind Creature Comforts! Our team is comprised of certified professionals with years of experience in the heating and cooling industry. From our service and comfort system selection specialists to our installation and operations team, we're dedicated to providing exceptional service that exceeds your expectations.
Community Involvement
At Creature Comforts, we're passionate about giving back to our community. We're proud to sponsor local events and participate in initiatives that make a positive impact on our environment. Our commitment to community involvement is just one of the many ways we strive to make a difference.
Excellence in HVAC Services
Creature Comforts has consistently received high praise from its customers for its outstanding HVAC services. From installation to maintenance, the company has demonstrated a commitment to quality, professionalism, and customer satisfaction.
Timely and Efficient Service
Many customers have appreciated the prompt response and quick service provided by Creature Comforts. Whether it's a weekend emergency or a scheduled maintenance visit, the team has shown an ability to get the job done efficiently and effectively.
Professional and Knowledgeable Staff
The staff at Creature Comforts, including Grant, Tom, Ryan, Chris, and others, have been commended for their professionalism, knowledge, and friendly demeanor. They have taken the time to explain the process, answer questions, and ensure that customers are satisfied with the service provided.
Attention to Detail and Cleanliness
Customers have also praised the attention to detail and cleanliness exhibited by the Creature Comforts team. From the initial installation to the final cleanup, the staff has demonstrated a commitment to leaving homes in better condition than when they arrived.
Trust and Local Family Business
Several customers have highlighted the trust they have in Creature Comforts, citing the company's family-run business model and commitment to supporting local communities. This trust has been earned through years of providing excellent service and building strong relationships with customers.
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