Effective Hands-On Healthcare
At Grand Ave. Pet Hospital, we are dedicated to providing exceptional veterinary care and compassionate service to pets and their owners in Chatham and surrounding areas. We understand that your furry friends are family, and we are committed to fostering a trusting and caring environment where both you and your pet can feel comfortable and at ease.
Wellness & Preventive Care
- Comprehensive wellness exams and vaccinations
- Parasite prevention and control
- Microchipping for added safety and identification
- Nutritional guidance and weight management
Medical & Surgical Care
- Advanced diagnostics and treatment for sick pets
- Routine and elective surgeries
- Dental care, including preventative care and restorative treatments
- In-house laboratory testing for accurate diagnoses
Diagnostic & Imaging Services
- Digital radiography for clear visualization of internal organs and structures
- Advanced diagnostic equipment for accurate disease identification and treatment planning
Compassionate Care and Support
- Gentle and compassionate care for pets during stressful or difficult times
- Client-centered approach to address your concerns and questions
- Clear communication and updates throughout the process
Our Team
Our experienced and passionate team of veterinary professionals, technicians, and receptionists are dedicated to providing exceptional care and personalized attention to every pet. We are committed to ongoing education and staying abreast of the latest advancements in veterinary medicine.
Our Philosophy
At Grand Ave. Pet Hospital, we believe in:
- Compassion: We treat every patient with empathy and understanding.
- Communication: We provide clear explanations and updates throughout the process.
- Client-centered care: We prioritize your concerns and wishes.
- Quality: We deliver professional and responsible care to your pet.
Join our community and experience exceptional veterinary care at Grand Ave. Pet Hospital!
Overview of Customer Reviews for Grand Ave Pet Hospital
In general, the majority of customers have expressed satisfaction with the services provided by Grand Ave Pet Hospital. Many have praised the staff for their friendly, professional, and compassionate demeanor. Several customers have noted that the clinic is well-organized and efficient, with minimal wait times and a welcoming atmosphere for both pets and their owners. Furthermore, many have appreciated the clinic's commitment to providing affordable services without overcharging or pushing for unnecessary treatments.
Positive Feedback
- The staff at Grand Ave Pet Hospital are friendly, professional, and compassionate.
- The clinic is well-organized and efficient, with minimal wait times.
- The staff are accommodating and understanding, particularly in dealing with emotional situations such as the loss of a pet.
- The clinic offers affordable services without overcharging or pushing for unnecessary treatments.
Negative Feedback
- A few customers have experienced poor customer service, including rudeness from staff members and a lack of communication.
- Some have experienced issues with the clinic's policies, such as not being able to accommodate new pets due to COVID-19 restrictions.
- A few customers have reported difficulties with the clinic's communication and record-keeping, including issues with getting necessary information and records from previous visits.
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