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Your banking, our commitment

PenFinancial is a reputable financial institution that serves the Niagara region and beyond. We are proud to offer a wide range of financial services tailored to meet the unique needs of our members. Our commitment to providing great advice and great rates has made us a trusted choice for individuals, families, and businesses in our community.

Secure Your Savings with Our Competitive Rates

At PenFinancial, we believe in offering our members competitive rates on a variety of savings products. Whether you're looking to save for a rainy day or a specific goal, we have an account for you. Our 9-Month GIC is currently offered at an impressive 5.05%, providing you with a secure and profitable way to grow your savings. Additionally, our Niagara Shares offer an attractive 2023 Annual Dividend of 6.00%.

Invest in Your Future with PenFinancial

We understand that investing can be intimidating, but at PenFinancial, we aim to make it accessible and straightforward. Our Wealth Management Services cater to various investment goals, whether you're planning for retirement, your child's education, or simply looking to grow your wealth. Our knowledgeable advisors will work closely with you to build a customized investment plan that aligns with your risk tolerance and financial objectives.

A Full Suite of Banking Services

PenFinancial offers a comprehensive suite of banking services to accommodate your day-to-day financial needs. From chequing accounts to credit cards, we have you covered. Our competitive rates on mortgages and loans help make homeownership and other big-ticket purchases more attainable. Plus, our digital banking solutions, including online banking and mobile app, enable you to manage your accounts securely and conveniently.

Truly Local Commitment

As a credit union, PenFinancial is owned and operated by our members. Cooperative philosophies and social responsibility are deeply ingrained in our DNA. We take pride in contributing a portion of our profits to charitable causes within our community each year, reflecting our unwavering commitment to giving back. Our Truly Local Grant Program further empowers local initiatives, fostering positive change and growth in our region.

How We Give Back

PenFinancial supports various charitable organizations and initiatives through monetary contributions, volunteer work, and collaborative partnerships. We are passionate about supporting local food banks, mental health organizations, and youth programs, to name a few. Our Book the Community Room initiative offers local groups and organizations a free space to host meetings and events.

Our Vision and Values

PenFinancial is guided by a clear vision and a set of core values that drive our commitment to our members and community. We strive to be a different kind of financial institution, one that prioritizes the well-being of our members and employees above all else. We are proud of our living wage commitment and our efforts to build a diverse and inclusive workplace.

Meet the Business Team

Our team of experienced and dedicated professionals is here to serve you. From our Advisors to our Business Team, we are real people who live in the same community as you and share the same goal of helping our members thrive. We invite you to learn more about us and the exceptional services we provide.

News and Media

Stay informed about PenFinancial and our latest initiatives by visiting our News and Media page. Here, you'll find updates on our community involvement, product launches, and more. We are committed to transparency and keeping our members informed about the credit union's activities and achievements.

Reviews
Positive: Reviewers praise Pen Financial's exceptional customer service, competitive rates, and welcoming staff.

Overall Experience

The reviewers have had an exceptional experience with Pen Financial, praising the bank's welcoming and professional staff, competitive mortgage rates, and excellent customer service.

Staff and Service

The staff at Pen Financial, including Catharine Palmer and Sandra Arsenault, have been commended for their knowledge, friendliness, and accommodating nature. They are responsive, knowledgeable, and go out of their way to ensure customer satisfaction.

Competitiveness

Pen Financial's mortgage rates and savings interest accounts have been found to be more competitive than those offered by major banks.

Recommendation

All reviewers highly recommend Pen Financial for their banking needs, praising the bank's human touch and personal approach.

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