Feel good about your money
At Servus Credit Union, we're a Canadian credit union dedicated to helping our members achieve their financial goals and feel good about their money. With a rich history and a strong commitment to our community, we're proud to offer a comprehensive range of financial services designed to meet the unique needs of our personal and business members.
Our Services
As a full-service financial institution, we offer a wide range of products and services tailored to meet the needs of our members. From everyday banking and mortgages to loans, investments, and credit cards, we've got you covered. Our business members can also take advantage of specialized services such as agri-business, commercial, and non-profit banking, as well as professional practice programs and more.
Why Choose Servus?
So, why choose Servus Credit Union? For starters, we're unlike your traditional bank. We're a credit union, which means we're owned and operated by our members, not by shareholders. This allows us to focus on serving our members' needs and providing exceptional service, rather than maximizing profits. Plus, as a member, you'll have a say in how our credit union is run and will be eligible to receive Profit Share Rewards - a cash payout based on our financial performance.
Our Mission
Our mission is simple: to help our members achieve their financial goals and feel good about their money. We do this by providing personalized service, expert advice, and a range of financial products and services designed to meet our members' unique needs. We're committed to building strong relationships with our members and our community, and to making a positive impact in the lives of those we serve.
Our Community
At Servus Credit Union, we're deeply committed to our community. We believe in giving back and making a positive impact in the lives of those around us. That's why we're actively involved in a range of community engagement initiatives, partnerships, and funding programs designed to support local organizations and initiatives.
Overall Customer Satisfaction
Servus Credit Union has received mixed feedback from customers. On one hand, there are customers like Shawnna P., who have been satisfied with the services provided, particularly the friendly and convenient banking experience. On the other hand, customers like Nick S. and Joe B. have had negative experiences, mainly due to strict policies and poor customer service.
Positive Feedback
- Friendly and convenient banking experience
- Encouragement to save through a contest with a prize of $1 million
- Decent operating hours and proper health protocols in place
Negative Feedback
- Strict policies, such as requiring a good credit score to open a checking account
- Poor customer service
- Lack of fraud detection measures
- Unsatisfactory loan approval process
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