For over 30 years, CareGivers has been a leading provider of accredited home care and support in Newfoundland. We take pride in empowering individuals and families to remain independent and fulfilled in their own homes.
Our Services
We offer a comprehensive range of services to cater to diverse needs, including:
Companion Care
- Regular visits for conversation, companionship, and social interaction.
Home Support
- Assistance with daily tasks like meal preparation, housekeeping, and errands.
Respite Care
- Short-term relief for primary caregivers, providing peace of mind and preventing burnout.
Dementia Care
- Specialized care for individuals with dementia, ensuring dignity and quality of life.
Private Nursing
- Expert medical care within the comfort of your home.
End-of-Life Care
- Compassionate and personalized care for individuals in their final stages of life.
Client-Focused Care
At CareGivers, we understand that every individual has unique needs and preferences. We create a personalized care plan based on your specific requirements, lifestyle, and personality. Our dedicated caregivers will work with you to identify your goals and deliver tailored solutions.
Building Strong Relationships
We believe in building strong, compassionate relationships with our clients. Our caregivers are highly trained and compassionate individuals who genuinely care about your well-being. We encourage open communication and collaboration to ensure your complete satisfaction.
Quality and Accreditation
We are committed to the highest standards of care and have been voluntarily accredited with Exemplary Status through Health Standards Organization. You can trust us for reliable, trustworthy service.
Communication Issues and Lack of Respect for Workers
The reviews from several clients and employees of the Caregivers Support Services have highlighted significant issues with communication and respect towards the staff. The communication problems have led to stress for both the clients and workers, as they are not informed about the staff changes or schedules. This lack of communication has resulted in clients receiving care from unexpected staff members, including males when female staff were preferred.
Moreover, the reviews have also pointed out the lack of respect shown towards the staff by the management. The staff has been treated rudely and belittled, which has led to several employees leaving the company and advising others not to work there. The stressful work environment and poor management have made it difficult for the staff to provide quality care to the clients.
Client Feedback on Care
On the other hand, the clients have generally positive feedback about the care they received from the staff. However, the communication issues and lack of respect towards the staff have negatively impacted the overall experience for both the clients and workers.
Overall Experience
Overall, the reviews suggest that the Caregivers Support Services need to address the communication issues and improve the treatment of their staff. The lack of respect and poor management have led to a stressful work environment, which negatively impacts the quality of care provided to the clients.
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