Relax. Rejuvenate. Repair.
At Bay Street Salon and Spa, located just 20 minutes from Ottawa, we pride ourselves on being a modern spa offering a comprehensive range of services tailored to meet your specific needs. Our team of experts, led by Dr. Julie Lockman, a physician injector with 25+ years of medical expertise, are dedicated to providing personalized solutions for relaxation, rejuvenation, and skincare. From CoolSculpting and Skin Tightening to Laser Hair Removal and Microneedling, our diverse selection of services is designed to help you unwind and revitalize.
Our Philosophy
We believe in the importance of self-care and the role it plays in maintaining a healthy and balanced lifestyle. Our philosophy is centered around providing a welcoming and calming environment where our clients can feel comfortable and relaxed. We take the time to listen to your concerns and develop personalized treatment plans tailored to your specific needs and goals. Our commitment to excellence and dedication to delivering exceptional results have earned us the title of Top Choice Beauty Spa of 2024.
Our Services
Our extensive range of services includes Medical Aesthetics, Spa Packages, Facials & Waxing, Manicure & Pedicures, Massage Therapy, and more. We also offer specialized treatments for skincare, relaxation, and rejuvenation, including CoolSculpting, Skin Tightening, Laser Hair Removal, Microneedling, and Chemical Peels. Whether you're looking to relax and unwind, rejuvenate your skin, or simply pamper yourself, we have something for everyone.
Why Choose Us
At Bay Street Salon and Spa, we are dedicated to providing exceptional service and delivering outstanding results. Our team of experts, led by Dr. Julie Lockman, are highly trained and experienced in their respective fields. We use only the latest technology and highest quality products to ensure that our clients receive the best possible results. Our commitment to excellence, paired with our welcoming and calming environment, has earned us a reputation as one of the top spas in the area.
Overview
This review summary includes feedback from 16 customers who have visited Baystreet Salon and Spa. The majority of reviews are positive, with 14 out of 16 customers giving the salon 5-star ratings.
Service Quality
The overwhelming majority of customers praised the quality of services provided at Baystreet Salon and Spa. Many reviewers mentioned that they had received excellent haircuts, styling, and coloring from experienced and skilled stylists. Some reviewers specifically mentioned their favorite stylists, including Julie Thebarge, who was described as "super knowledgeable and skilled" and "always patiently listens" to her clients' needs.
Customer Service
Customer service was also highly praised by several reviewers. Many mentioned that the staff were friendly, welcoming, and professional. Some reviewers specifically mentioned the cleanliness and organization of the salon, as well as the attention to detail and follow-through with appointments.
Negative Experiences
Two reviewers had negative experiences. One customer, Diane Papillon, was unhappy with her hair treatment and felt that the stylist did not meet her needs. The other reviewer, Trina Telford, mentioned that the salon's front desk was often unstaffed, which led to unanswered calls and ignored clients.
Common Comments
Several reviewers mentioned that they appreciated the salon's cleanliness, professionalism, and friendly staff. Others praised the salon's flexibility and ability to accommodate their schedules.
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